Team Member (Front of House)

Front Of House Team MemberToastique is a fast-casual cafe specializing in gourmet toast, espresso, cold-pressed juices, smoothies and bowls. The Front of House Team Member is responsible for delivering an exceptional guest experience. As the face of Toastique, FOH team members create a welcoming environment while ensuring efficiency, accuracy and strong customer engagement. The responsibilities listed below are some key responsibilities but not limited to those only. All team members are expected to be cross trained and flex positions based on the volume of the store.Key responsibilities:Greet every guest with a positive, friendly, and energetic attitude.Accurately communicate and answer guest questions regarding menu items/ingredients.Create a welcoming and engaging environmentEnsure every guest feels acknowledged and valuedAccurately take and repeat orders for clarityManage multiple orders while staying organized and composedCleanliness & PresentationKeep all FOH areas clean, stocked, and visually appealingMaintain dining areas, restrooms, and service standardsComplete opening and closing procedures done accurately and during allotted time frameAdhere to all food safety standardsSupport & TeamworkAssist with restocking, light prep and merchandising items.Support team members during busy periods by making toast, smoothies, bowls, espresso, dishes etc.Communicate clearly with BOH and Leadership regarding the shiftRole Requirements:Minimum 18 years oldMinimum 1 year of restaurant or hospitality experienceMaintain regular and consistent attendance and punctuality.Ability to work flexible hours that may include early mornings, afternoons, weekends and/or holidays.Meet store expectations and standards by following food and beverage recipe guides, cash handling procedures, food safety & uniform guidelines.