Salesforce Solution Architect

Salesforce Solution Architect

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.

Your Role at Delta Faucet

Delta Faucet Company is seeking a Salesforce Solution Architect for our core CRM and B2B technology stack in the Channel & Experience function housed within IT. Candidate should have a proven track record of leading engagements to develop roadmaps, design and build solutions in the B2B and B2B2C space. You will collaborate with our channel partners on solution strategy while aligning to IT's enterprise architecture standards.

You will act as a trusted advisor, bridging technical and business teams to map requirements to Salesforce functionality. Key responsibilities include creating technical strategies, managing data models, leading integrations, and overseeing development teams to deliver full-lifecycle Salesforce implementations.

Responsibilities

• Solution Design: Create scalable, sustainable, and secure application solutions across multiple Salesforce Clouds (Sales, Service, Experience, Marketing, Data 360, etc.).
• Stakeholder Engagement: Act as a trusted advisor to business partners to translate business requirements into technical specifications.
• Technical Leadership: Oversee solutioning by development teams, providing guidance on best practices, data modeling, automation (Flows), and API integrations.
• Documentation & Governance: Document architecture designs, maintain technical documentation, and ensure adherence to standards to minimize technical debt.
• Prototyping: Build prototypes and proof-of-concepts to validate solutions.

Qualifications

• Deep Salesforce Expertise: Deep knowledge of Salesforce platform capabilities, including declarative configuration and programmatic development.
• Core Platform Knowledge: Strong experience in Data Modeling, Security & Sharing, Automation (Flows), Lightning Experience, and Integration patterns (APIs).
• Strategic Thinking: Ability to design, map, and implement solutions that align with long-term business goals.
• Experience: 5+ years of experience in implementation, with 3+ years in a Solution Architect role.
• Communication Skills: Ability to communicate technical concepts to non-technical stakeholders.
• Bachelor's degree and 5+ years' experience in crafting, delivering, and developing technical solutions to support business process and organization change.
• Demonstrated ability to leverage generative AI across varying toolsets to increase efficiencies while maintaining brand, privacy and governance standards.
• Creative and critical thinking, problem solving, business case development and achievement.
• Experience working with external partners, including systems integrators and contractors.
• Proven ability to implement new standards and processes.
• Excellent written and verbal communication skills with the ability to understand technical information and translate that information to users.
• Executes responsibilities with limited oversight required.

Required Certifications

• Sales and Service Cloud Consultant

Desired Certifications

• Salesforce Certified Solution Architect (B2B/B2C)
• Salesforce Certified Application Architect

Why Join Us?

At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You'll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Here are some of the benefits we offer for your personal and professional growth:

• Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.