Manager, Client Experience
Adelphi Group
Agency: Weber Shandwick Job Function: Account Management and Growth Job Subfunction: Account Management Job Description: Who We Are Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations. Senior Associate, Chicago We are looking for a strong Senior Associate for our Consumer Practice in Chicago who can support multi-channel campaigns and help bring to life the best in-culture ideas for some of the most iconic (and sweet!) brands. If you have a passion for working in food, CPG and lifestyle, are obsessed with keeping up with culture, and enjoy staying current on the media landscape, then this role is for you. Is This You? Critical Thinking: Do you have a curious mind that thrives on creative thinking and solving tough challenges? Do you love connecting the dots that others miss? Earned-First Storytelling: Do you just get what makes a story pop? Are you constantly scrolling, watching what brands are doing, and thinking about what they should do next? Communication: Do you have a way with words? Can you craft a headline, a pitch, or a client email that’s so compelling people can’t help but pay attention? Teamwork: Do you thrive on collaborating with colleagues, clients and agency partners to create work that makes everyone proud? Interpersonal Skills: Do you bring the good vibes? Are you known for being a great partner? The Tech Stuff: Are you a pro with the basics like Word, PowerPoint, and Excel? (Bonus points for media databases and social tracking tool experiences). Detail-Orientated: Do you have a keen attention to detail and a commitment to delivering clear and precise work, whether it’s a client-facing email, internal deck, storytelling narrative, a recap report – or even just a Team’s message? A Unique Spark: Do you know what makes you, you? Are you driven by a passion to create fun, smart, and impactful work that makes a difference? An Obsession with Culture: Do you have a clear understanding of what drives culture, with a passion for tapping into pop culture to reach broad and diverse audiences? What We’re Looking For: Senior associate with a minimum of 3-4 years of experience and a background in consumer, consumer-tech, travel, fashion and/or CPG PR. BA or BS in Public Relations, Communications, Journalism or related field. Strong experience with both large-scale and start-up business environments preferred. Excellent communication/presentation skills; verbal and written. Contribution to earned media campaigns including thought leadership, product launches, earned-first creative campaigns, and more. Salary range $59,000 USD – $65,000 USD Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications. Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status. Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance. Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice. Link to Recruitment Privacy Notice: For US Job Seekers: It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F. #J-18808-Ljbffr Adelphi Group
- ...expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.Senior Product Manager, Digital Client ExperienceSummaryThe Senior Product...SuggestedFull timeH1bFlexible hours
- Experiential Manager (Luxury Automotive Client) (Driving Experience Program) Join to apply for the Experiential Manager (Luxury Automotive Client) (Driving Experience Program) role at Octagon The Experiential Manager will plan and oversee a combination of team management...SuggestedFull timePart timeWork at officeWeekend work
$90k - $110k
...Degree and a minimum 4-5 years of working in management in a luxury, hospitality and/or events... ...of CRM strategy and work closely with client databases, and have a strong... ...providing luxury service and exceptional experiences. You will have strong computer skills and...SuggestedSeasonal workLocal area- Milan Laser Hair Removal is seeking a results-driven Sales Manager in Chicago, IL to close deals, exceed targets, and lead a high... ...proven sales process to build trust and deliver exceptional client experiences. With 400+ locations nationwide, you will help grow revenue,...SuggestedBase plus commission
- A construction management company based in Chicago is seeking a Project Manager to deliver a high-touch, white-glove client experience across post-construction, remodeling, and maintenance projects. The role requires managing financials and schedules while ensuring exceptional...Suggested
$110k - $170k
Senior Product Manager - Client Experience - Private Credit Location: Chicago, US New York, US ABOUT US As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to...Flexible hours$60k - $83k
...At BarkleyOKRP, we are on the front lines helping world-class brands bring ideas to life. We are looking for a Senior Client Experience Manager (akin to a Senior Account Executive role at most agencies) who can confidently step into a great team environment supporting...Full timeFlexible hours- ANINE BING seeks a Store Manager for its Oak Brook flagship in Oak Brook, IL. You will guide both the client experience and the team, driving sales, training staff, and managing store operations. You will lead in a fast-paced, luxury environment, using data to optimize...
- LVMH Perfumes & Cosmetics is seeking a Boutique Manager for Parfums Christian Dior in Chicago. As a leader and brand ambassador, you... ...manage the boutique and your team, ensuring an exceptional client experience while achieving retail sales targets. The ideal candidate will...
$60k - $63k
SP+ in Chicago is seeking a motivated individual to lead a diverse team while delivering exceptional customer experiences. You will manage client requests, develop budgets, and ensure compliance with all safety laws. The ideal candidate must be driven, possess strong leadership...$164.6k - $288k
Northern Trust is seeking a Senior Product Manager for Digital Client Experience in Chicago, Illinois. This role is pivotal in shaping the digital journey within Asset Servicing, ensuring strategies are aligned with client needs and business objectives. The incoming manager...- Gilder Search Group is seeking a Boutique Manager for a luxury fragrance, makeup, and skincare brand in the Oak Brook area. You... ...lead a boutique team, drive sales, and deliver exceptional client experiences, while embodying the brand values. The role demands strong leadership...
$95k - $125k
...success is built on a deep commitment to client service and to our people. We embrace... ...effective integrated media campaigns and experience thriving on high‑performing teams in a fast... ...‑paced environments and knows how to manage multi‑faced, integrated campaigns without...Work at officeLocal area- Zoro.com is seeking a Digital Product Manager for our Customer Service experiences. You will own strategy and develop tools across the Order-to-Cash lifecycle, enabling efficient order placement, fulfillment, returns, and customer inquiries. Collaborate with data scientists...
$3,282 - $3,474 per week
Aya Healthcare is seeking a Manager Registered Nurse in Chicago, IL to lead nursing teams, coordinate patient care and drive clinical... ...a busy acute care hospital. The role requires RN leadership experience, 1 year of RN practice with NICU exposure, and BLS/NRP certifications...Weekly pay- ...A top client is searching for an experienced Director of Customer Experience in Chicago, IL. As the Director of Customer Experience, you are responsible for leading... ...standards for service teams · Develop escalation management processes for customer concerns Scheduling &...Full time
$93k - $171.3k
Position Summary The Specialist Manager, Government Client Contracts Management supports strategic federal contract administration activities... ...Legal Studies, or another business discipline8+ years of experience administering federal contracts, including cost-plus-fixed...Contract work$140k - $160k
...organizational levels, with Executive Level reporting and escalation experience.Proven ability to build and lead integrated teams from various... .../or changing conditions.EXPERIENCE Over ten years of project management experience running large-scale, distributed/complex projects...Full timeWork experience placement$100k - $130k
...We are seeking a strategic and experienced Manager of Client Success within our Central Region. In this hands-on leadership role, you will... ...Client Success Managers focused on delivering exceptional client experiences, maximizing retention, and accelerating revenue growth....Full time$132k - $165k
...innovator of integrated SaaS treasury and risk management solutions for the digital treasurer.... ...risk management. We seek a Manager, Client Support who shares our commitment to excellence... ...processes that ensure excellent client experiences. WHAT YOU’LL DO: Inspire, mentor, and...Full timeWork at officeLocal area$100k - $130k
...Manager Of Client Success We are seeking a strategic and experienced Manager of Client Success within our Central Region. In this hands-on... ...Client Success Managers focused on delivering exceptional client experiences, maximizing retention, and accelerating revenue growth....Full time$150k - $200k
Chicago, IllinoisOperations - Operations/Client Onboarding /Full-time /HybridAbout Crypto.com/OG.comOG.com is a fast-... ...com in 2022.The RoleWe’re seeking a Business Operations Manager or Director (based on experience), to own, and scale OG.com’s B2B client onboarding,...Full timeContract workWork at office- ...unique rewards.Position summary:The Account Manager will drive new business development,... ...securing enterprise-level Travel & Tourism clients — from initial prospecting through... ...with Accounting teamsEssential skills & experience required:Minimum Bachelor’s Degree or its...Full timeContract workWork at officeLocal area
- Job Summary:Private Client Services at BDO is a boutique practice within our firm. Offering... ...high touch approach, we have extensive experience serving high net-worth individuals,... ...and life insurance planning.A Tax Senior Manager, Private Client Services (PCS) is responsible...Private practiceWork at office
$154k - $219k
...the ordinary, working with extraordinary clients spanning every industry, regardless of... ...you with world-class education, immersive experiences, and invaluable mentorship to support... ...the story of your success!The RoleSenior Managers in our Private Client Services (PCS) practice...Full timeWork experience placementInternshipPrivate practiceH1bLocal areaWork visa$229k - $343k
...Bitmoji, Saturn, and other digital services.We’re looking for a Manager, Client Partner to join Snap Inc! As a Manager, you will manage a... ..., marketing, or equivalent experience10+ years experience in sales in digital media space1+ year of experience managing...Full timeLive inWork at officeLocal area- ...Ventures and Rock Health. Position Overview As our first Manager of Client Success, you will be the primary day-to-day contact for our... ..., product, and technology to improve employer and member experience. Develop and execute account strategies aligned to client...Remote work
- ...Sales Cloud, Service Cloud, Field Service, Experience Cloud, Revenue Cloud, and Data Cloud,... ...to deliver exceptional results for our clients. Role Description This is a full-time... ...in Chicago, IL, for a Salesforce Manager, Client Support. The role involves leading...Full timeFlexible hours
- ...career that is out of the ordinary, please apply… Job Details Manager, Client Service (Brand) Location(s): (Hybrid) Chicago, IL, Detroit,... ..., and is comfortable sharing ideas Essential Knowledge & Experience • 2+ years of professional experience in similar capacity or...Work experience placementLive inWork at officeFlexible hoursShift work
$150k - $210k
...seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career... ...industry You will have the flexibility to manage your days in support of our commitment... ...positions Collaborate with the Private Client Services and Trust & Estate groups on...Fixed term contractLocal area
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