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Hybrid IT Helpdesk Technician - ServiceNow & Remote Support

JobPath Partners LLC

New York, NY
  • Remote job

The NYC Department of Probation is hiring a Helpdesk Support Technician to deliver technical consultative and administrative support for hardware and software across multiple sites. The role requires triage, rapid problem resolution, and excellent customer service to keep operations running smoothly. Under the OIT Helpdesk Director, you will manage ServiceNow tickets, assist users, and maintain documentation while supporting hybrid work arrangements and a busy IT environment. #J-18808-Ljbffr JobPath Partners LLC

Vacancy posted 18 hours ago
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