Senior Support Engineer
Virtual Vocations Inc
Providing advanced technical and functional support for Smart Trading solutions, the full-time Senior Support Engineer will manage complex production issues and lead incident management efforts remotely while collaborating with various teams to enhance customer experience. Key responsibilities Provide advanced support for Interoperability and Smart Trading products, including Transaction Management and XES Lead troubleshooting efforts during SEV1 and SEV2 incidents, coordinating resolution activities across multiple teams Investigate and resolve complex production issues while performing root cause analysis and recommending preventive measures Required qualifications Minimum of 5-7 years of related experience with a Bachelor's degree or equivalent work experience Strong knowledge of Transaction Management systems and the XES platform Proficiency in Linux/Unix administration and troubleshooting Experience with XML, JSON, API integrations, and messaging systems Understanding of Incident Management, Problem Management, and Change Management processes
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Senior Support Engineer in United States vacancy
$130k - $195k
...better time to join us. About the Role As a Principal Support Engineer at Afresh, you are the person who understands how our... ...functional efforts to eliminate the root cause. This is a senior individual contributor role, and the scope of this role is deliberately...SeniorFull timeLive inWork at officeLocal areaRemote workWork from homeHome officeFlexible hours$70k - $100k
...businesses think about cybersecurity, digital experiences, and identity and access management. Role Purpose Statement: As a Senior Support Engineer, you will be working in a customer-facing capacity dedicated to our top tier customers, helping to ensure they have a...SeniorLocal areaWorldwideFlexible hoursWeekend work$39.42 per hour
...starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO The Senior Event Support Engineer is responsible for the technical operation, support, and maintenance of client's Executive Conference Center and other high...SeniorHourly payFull timeFor contractorsWork at officeLocal areaAVI-SPL
New York, NY1 day ago- ...Lead and supervise day-to-day activities surrounding production support of critical systems.Diagnose, solve, and resolve complex... ...journeys, workflows, and data interactions.Work with the company’s Engineering - 3rd Line Support Manager and collaborate with internal and...Senior3 days per week
Axelon
Fort Mill, York County, SC2 days ago - Maximum Salary (US): 99000Minimum Salary (US): 61000Senior Support Engineer United States... ...now Job Description Senior Support Engineer Somerset, New Jersey...Senior
HCL Technologies
Somerset, NJ1 day ago $108k - $172.5k
...talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work... ...impact on the world.We are seeking a highly motivated Senior HPC Support Engineer focussing on InfiniBand and NVLink technology, passionate...SeniorFull timeWork experience placementNvidia
New York, NY3 days ago- ...Senior Support Engineer – Nuclear Online Work Management 100% Remote 12-month Contract with Potential for Extension/Hire **Unable to do C2C or Provide Sponsorship** Brooksource is seeking a Senior Support Engineer to support the Nuclear Online Work Management initiative...SeniorWeekly payContract workLocal areaRemote work
Brooksource
Baltimore, MD1 day ago - ...Snyk is seeking a Technical Support Engineer to serve as a technical escalation point for our Technical Support team, resolving the most complex issues our customers encounter while mentoring the wider team. You’ll work directly alongside Engineering and R&D to diagnose...Senior
Snyk, Inc.(USA)
New York, NY5 days ago - ...A leading cybersecurity company in Texas is seeking a Sr. Technical Support Engineer to provide advanced technical support to public sector customers. The role focuses on troubleshooting and ensuring customer satisfaction while managing complex issues. Ideal candidates...Senior
Palo Alto Networks
Plano, TX5 days ago - ...Hewlett Packard Co. is seeking an experienced Advanced Technical Support Engineer for DesignJet products in Alpharetta, GA. You will resolve complex hardware, firmware, software, and networking issues and act as an escalation resource for frontline support teams and partners...Senior
Hewlett-Packard Company
Alpharetta, GA5 days ago - ...dependable IT environments built to scale. Our role goes beyond support. We bring structure, clarity, and accountability to... ...will feel at home here.Job OverviewWe are looking for a Senior Client Support Engineer to serve as a primary technical resource for a key client...SeniorLocal areaRemote workFlexible hours
Coretelligent
New York, NY2 days ago - ...Talkdesk is seeking a Senior Technical Support Engineer - Telephony to work remotely. You’ll bridge customers with Engineering, Product, and Professional Services, driving elegant, scalable solutions and ensuring successful outcomes. You will lead advanced troubleshooting...SeniorRemote work
Talkdesk
New York, NY5 days ago - ...AMETEK Inc. is seeking a Senior Technical Support Engineer in Mount Prospect, IL to support Rauland products across healthcare and education markets. This hands-on role involves troubleshooting hardware and software, configuring systems, and delivering trainings to distributors...Senior
AMETEK
Illinois5 days ago - ...Autodesk, Inc. seeks a Senior Technical Support Specialist with strong Moldflow experience to help customers solve complex injection-molding... ...to improve troubleshooting, while validating findings with engineering judgment and contributing to knowledge resources for the Autodesk...Senior
Autodesk
New York, NY5 days ago - ...Accelya in Miami, FL is seeking an experienced IT Support Specialist to deliver end-user computing services in a hybrid environment. You will configure devices, manage accounts, and resolve hardware/software issues across Microsoft 365, AD, and VPN, while coordinating...Senior
Accelya Group
Doral, FL5 days ago - ...Simetric is seeking a Sr. Technical Support Specialist to own the customer ticket queue and resolve Tier 1 and Tier 2 issues across... ...management platform. You will collaborate with Customer Success, Engineering, Product, and Operations to meet response and resolution SLAs...Senior
Simetric
Alpharetta, GA5 days ago - ...Honorlock, the leading online proctoring solution, is seeking a Technical Support Engineer to scale our customer experience by delivering deep technical assistance to developers, administrators, and institutional partners. You will be the bridge between Support, Engineering...SeniorRemote work
Honorlock
New York, NY2 days ago $150k - $200k
...economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through... ...of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to...SeniorTemporary workImmediate startRemote workShift work$75k - $85k
...brands. Our work spans 30+ media brands and 50+ newsletters, supported by a global team across the United States, United Kingdom, Singapore... ...below. The opportunity The Sr. IT Support Engineer will play a key role in delivering reliable, hands-on technology...SeniorTemporary workInternshipWork at officeLocal areaRemote workFlexible hours- ...GEICO is seeking a Senior Tech Support I to provide on-site MAC/Windows support across our regional offices, with a focus on macOS, iOS,... ...SRE-like discipline, security baselines, and hands-on field engineering. You will administer MDM, perform scripting for automation,...SeniorMonday to Friday
GEICO
Richardson, TX18 hours ago - ...TES Staffing is seeking an experienced IT Support Engineer to own day-to-day IT operations and client systems for a Greenport, NY account.... ...endpoint deployment, and Network connectivity, escalating to senior engineers as needed. Local residency on Long Island is required...SeniorLocal areaRemote work
TES Staffing Inc.
Greenport, NY5 days ago - ...HiBob is hiring in New York City for a customer-focused SaaS support role. The successful candidate will provide technical guidance... ...and Zoom interactions, own escalations, and collaborate with Engineering on complex issues. The position emphasizes proactive problem-solving...Senior
Hi Bob Limited
New York, NY5 days ago - ...Jain Global LLC is seeking an experienced Senior Execution Support Engineer to join our Execution Support team in New York. This role provides direct front-line support to Portfolio Managers and Traders across OMS, EMS, FIX, APIs, and related trading systems. You will...Senior
Jain Global, LLC
New York, NY20 hours ago - ...Rewind is seeking a Senior Technical Support Engineer (T3) based in Ontario to own the most complex technical escalations at the intersection of support and engineering. You will diagnose root causes, read/write code, and drive resolution with the Engineering team, including...Senior
Rewind Inc
Ontario, CA5 days ago - ...openness, and collaboration, fostering creativity and innovation that drives real impact in the market. We are seeking a Senior Technical Support Engineer to actively participate in advanced technical support operations for our market in Japan regarding our SIEM and...Senior
Stellar Cyber
New York, NY2 days ago - ...JetBrains in the United States is seeking a proactive support specialist to reproduce edge cases and file bug reports, collaborating with developers and QA to improve products. You will bring curiosity, clear communication, and experience with support tools and AI, with...SeniorFlexible hours
JetBrains
New York, NY2 days ago - ...Trinity Life Sciences in Waltham, MA seeks a Sr. Desktop Support Specialist to serve as a technical SME and escalation point, delivering Tier I-III end-user support, managing IT assets, supporting procurement, and maintaining documentation. The role monitors SLAs/OLAs,...Senior
Trinity Life Sciences
Waltham, MA5 days ago $82k - $95k
GovCIO is currently hiring for a GovCIO is currently hiring for a FC Watch Floor/Senior Support Engineer to support our newly awarded contract. This position will be located in the Herndon, VA. Responsibilities Leads IT support at the site level, handling escalated...SeniorContract workCurrently hiring- ...Innova Solutions is seeking a Support Engineer in Iselin, NJ (Hybrid) for a 6+ month contract. The role requires extensive expertise in Collateral Management (COLLINE) with strong Unix, Shell scripting and SQL skills. Responsibilities include L1/L2 support, incident management...SeniorContract work
Innova Solutions
Woodbridge, NJ5 days ago - ...Verily is seeking a Senior Technical Support Engineer in Raleigh, North Carolina, to manage technical customer issues. This hybrid role focuses on troubleshooting and support within a dynamic team. The ideal candidate will have a strong background in Python or R programming...Senior
Verily
Raleigh, NC3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Support Engineer. Be the first to apply!
Related searches
- IT network engineer United States
- line support engineer United States
- cloud support engineer United States
- it communications engineer United States
- technical support engineer United States
- lab support engineer United States
- IT software engineer United States
- l1 technical support engineer United States
- remote network administrator / IT support engineer United States
- service support engineer United States