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Customer Support Representative (Remote)

$25.19 - $30.19 per hour

Sky Health Care Management

About the Role

We’re seeking a helpful, customer-focused representative to assist customers remotely through phone, email, or chat. You'll answer questions, help resolve common issues, and ensure each interaction is handled professionally.

Responsibilities

  • Respond to customer inquiries through assigned channels.
  • Provide accurate information about products, services, or policies.
  • Troubleshoot routine issues and escape complex cases.
  • Document interactions and update customer records.
  • Follow service standards and protect customer information.

Qualifications

  • Strong written and verbal communication skills.
  • Patient, professional, and solution-oriented approach.
  • Comfortable using computers and learning customer-support software.
  • Ability to manage time and work independently.
  • Previous customer service experience is preferred but not required.
  • Reliable internet access and a suitable remote workspace.

Pay: $25.19 - $30.19

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Vacancy posted 16 hours ago
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