Customer Support Representative (Remote)
Pool Brain
Customer Support Representative (Remote)
Pool Brain is growing fast—and we’re hiring again!
We’re on the hunt for a Customer Support Representative who knows their way around Pool Brain (or similar pool industry software) and loves helping customers succeed. Unicorns may be rare, but we already have a team full of them—and we’re confident there’s another one out there.
If you’ve worked in the pool industry or supported field services software and enjoy solving problems, explaining features clearly, and delivering great customer experiences, we’d love to hear from you.
What You’ll Do
- Provide friendly, knowledgeable support to customers via chat messenger, email, and live video conferencing
- Troubleshoot software questions and guide users through Pool Brain features
- Clearly document issues, solutions, and feedback for internal teams
- Identify patterns in customer questions and suggest improvements to help articles or workflows
- Collaborate with the support team to deliver a consistent, high-quality experience
What We’re Looking For
- Experience using Pool Brain or other pool industry / field service management software
- Prior experience in a pool industry role
- Strong written communication skills—you can explain complex things simply
- Comfortable working independently in a remote environment
- Comfortable with technology/software in general
- Reliable computer and internet connection
- Have experience in customer support, customer success, or technical support
- Location: 100% remote (must be based in the U.S.)
- Employment Type: Full-time
Why Pool Brain?
- Competitive pay
- Stock options (we all win together)
- Paid vacation
- Medical, dental, and vision benefits
- Join a supportive, fast‑growing team that values collaboration and growth
How to Apply
Know someone who would be perfect for this role—or think it might be you?
Apply directly through LinkedIn and help us continue to build the best pool service software out there.
Referrals increase your chances of interviewing at Pool Brain by 2x
#J-18808-LjbffrVacancy posted 7 hours ago
Similar jobs that could be interesting for youBased on the Customer Support Representative (Remote) in United States vacancy
- ...Remote Customer Support Representative We are looking for dependable and service-driven individuals to join our team as Remote Customer Support Representative. In this role, you will play a key part in assisting clients with questions, coordinating important details...Remote workWork from homeFlexible hours
Traveling with Michaila
Kansas City, KS5 days ago - ...Remote Representative – Build Long-Term Client Relationships Location: U.S. & Canada | 100% Remote Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations...Remote workWeekly payWork from homeFlexible hours
Globe Life AIL - Lisa Russel
United States7 hours ago - ...Job Opportunity We are expanding our remote team across Canada and looking for motivated individuals to support families in understanding programs they have requested information about. This opportunity is focused on communication, education, follow-up, and helping...Remote workWeekly payImmediate startWork from homeFlexible hours
Spade Recruiting
United States4 days ago - ...As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. troubleshoot basic issues and provide solutions. document...Remote work
TradeJobsWorkforce
United States3 days ago - ...Customer Support Representative ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities around the world. We're looking to further expand by increasing the number of customers...Remote work
ECP
United States2 days ago - ...To support a 24/7 operation, the full-time Remote Customer Support Representative will manage a high volume of customer interactions, including inbound and outbound calls, emails, and chat communications, while working remotely with a flexible schedule that includes evenings...Remote workFull timeWork at officeHome officeFlexible hoursAfternoon shift
Virtual Vocations Inc
United States4 days ago $400 - $600 per month
...computer repair and technology support services for homes and businesses, delivered both remotely and on-site. Our services... ...you'll handle high volumes of customer calls, providing product and... ...diploma or equivalent. Customer Representative experience preferred but not...Remote workFull timeWork from homeGeeks on Site
Remote2 days ago$17 - $19.4 per hour
...Overview Customer Support Representative (Remote) ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 6,500 communities around the world. We are expanding by increasing the number of...Remote workFull timeMonday to FridayECP
United States2 days ago- ...Remote Customer Support Representative OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed...Remote work
Jobs for Humanity
United States3 days ago $12 - $15 per hour
Customer Service Support - Diversity Career Hub | Remote (US) Job Summary Diversity Career Hub is seeking a Remote Customer Service Support Representative to deliver exceptional client experiences from home. This part-time role offers $12-$15/hour with flexible scheduling...Remote jobHourly payPart timeWork from homeFlexible hours- ...Remote Customer Support Representative OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed...Remote work
Jobs for Humanity
New York, NY4 days ago - ...providing reliable and sustainable solutions for our clients and partners. We are seeking a dedicated and experienced Remote Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion...Remote jobFull timeWork at officeWork from home
$28 - $35 per hour
...Customer Support Representative Sydney, NSW, Australia AU$ 28.00 - 35.00 (Australian Dollar) About the job Customer Support Representative Customer Support Representative (Remote - Australia Only) You bring the calm. We bring the coffee. Together, we solve...Remote workLive inWork from homeX2F
United States1 day ago- ...Remote Customer Support Representative OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed...Remote jobFlexible hours
- The Customer Service Representative is a key member of our team and is responsible for providing exceptional customer service in fielding inbound questions, inquiries and/or information. This position will be responsible for managing customer contacts via one or more communication...Remote job
$21 - $22.5 per hour
...bonuses What this means: Uncapped earning potential with a proven 40%+ uplift for high performers. Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand. This role is for a strategic problem-solver who is skilled in...Remote job$40k - $60k
...Customer Support Representative – Southern New Hampshire University | Remote (US) Southern New Hampshire University (SNHU) is seeking a Customer Support Representative to deliver exceptional service to its diverse client base. This is a full-time, remote role offering...Remote workFull timeContract workWork at officeWork from homeSchool Result
Boston, MA5 days ago$27 - $40 per hour
...Remote Customer Support Representative / Live Chat Agent Audacy, a leading digital media company specialising in audio entertainment, is seeking a dedicated and professional Remote Customer Support Representative to join our team. As a key member of our support staff...Remote workHourly payFull timeWork at officeWork from homeBurjline Builders
United States2 days ago- ...state-of-the-art technology, meticulously tailored to meet the unique processes and requirements of each client. As a Customer Support Representative at BES Systemhaus, you will become an essential part of our mission to provide outstanding IT services. Your role will...Remote workWork from home
BES Software
United States22 hours ago - ...Relocate to Greece This Summer and Work Remotely! We are looking for German speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving from one of EU countries to...Remote workSummer workWork from homeRelocationRelocation package
Freelance Headhunters Collective
Fort Worth, TX7 hours ago - ...Customer Support Representative This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports... ...working within the gaming industry. Location Fully Remote (Work from Home) | Tuesday–Saturday, 10 AM–7 PM PST with...Remote workWork from homeFlexible hours
Scale Army
United States3 days ago - ...transactions. Today, through our business customers across the country, millions of... ...phase of growth, we are seeking a Customer Support Rep - Resware to help fuel our continued... ...Austin, Texas, we're open to exploring remote possibilities for qualified candidates....Remote jobWork at officeFlexible hours
- ...Customer Experience Project Remote in Greece We are looking for Italian speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving to Greece. Imagine the freedom...Remote workWork from homeRelocationRelocation packageDay shift
Freelance Headhunters Collective
Round Hill, VA2 days ago - ...few. Our desire to benefit our people, customers, communities, and industry is behind all... ...like to keep the good going®! Customer Support Tier II - Omni Channel Support Specialist... ...detail Willingness and ability to work remotely Preferred Qualifications Experience using...Remote jobWork at officeLocal area
$17 - $23 per hour
About the job Customer Support Representative Job Title: Remote Customer Support Representative Hourly Pay: $17 - $23/hour We’re looking for friendly, dependable individuals to join our team as Remote Customer Support Representatives. In this role, you’ll work from home...Remote workHourly payWork from homeFlexible hours- ...About the job Customer Support Representative Remote - US Residents Only One of our open roles is that of a courteous and diligent customer service agent. Perfect in this role would be someone who enjoys making other people happy and is adept in multitasking. As a customer...Remote work
Infinity Marketing
Aubrey, AR1 day ago - ...Customer Support Representative-II Remote Role: Schedule: Would prefer someone to work Wed - Sun, 40 hours a week (weekend availability is 100% required). EST hours/timezone **not looking for a call center background**. You will support hourly and daily quality management...Remote workHourly payWeekend work
Abacus
United States1 day ago - ...To support the Women's Health and Genetics team, the full-time remote Customer Service Support Representative II will manage high volumes of inbound and outbound calls, assist patients with billing inquiries, and initiate payment plans while maintaining performance goals...Remote workFull time
Virtual Vocations Inc
United States2 days ago - ...Customer Support Representative-II This role is focused on Live Operations and will include proactive outbounds to our delivery drivers to drive exceptional quality. To succeed in this role, you will need to have strong communication, troubleshooting, and organizational...Remote workWork experience placement
Hire Talent
United States1 day ago - ...To enhance customer satisfaction, the full-time remote Customer Support Representative will manage complex inquiries, resolve escalated issues, and provide guidance to junior team members while collaborating with internal teams to improve processes and support sales activities...Remote workFull timeWork experience placement
Virtual Vocations Inc
United States1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Representative (Remote). Be the first to apply!
Related searches
- inbound call center customer service representative United States
- work from home customer service advisor United States
- card services representative United States
- customer relations specialist United States
- customer happiness specialist United States
- customer service associate United States
- e-commerce customer service representative United States
- customer service representative remote United States
- client service representative United States
- full time customer service associate United States