Customer Support Representative (Remote)
$25.19 - $30.19 per hourSky Health Care Management
About the Role
We’re seeking a helpful, customer-focused representative to assist customers remotely through phone, email, or chat. You'll answer questions, help resolve common issues, and ensure each interaction is handled professionally.
Responsibilities
- Respond to customer inquiries through assigned channels.
- Provide accurate information about products, services, or policies.
- Troubleshoot routine issues and escape complex cases.
- Document interactions and update customer records.
- Follow service standards and protect customer information.
Qualifications
- Strong written and verbal communication skills.
- Patient, professional, and solution-oriented approach.
- Comfortable using computers and learning customer-support software.
- Ability to manage time and work independently.
- Previous customer service experience is preferred but not required.
- Reliable internet access and a suitable remote workspace.
Pay: $25.19 - $30.19
#J-18808-LjbffrVacancy posted 2 days ago
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