Senior Analyst, Advertising Operations- Orange Apron Media

Senior Analyst, Advertising Operations

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Position Purpose:

The Senior Analyst, Advertising Operations is responsible for delivering campaign activation excellence and a best-in-class advertiser experience by owning end-to-end execution for assigned advertisers/pods, translating performance into optimization recommendations, and proactively resolving operational or platform issues. This role strengthens advertiser experience through clear communication, analysis, and scalable enablement, partnering cross-functionally to improve outcomes and operational efficiency.

Key Responsibilities:

Advertiser Support & Account Partnership- 25%

• Serve as a trusted day-to-day partner for assigned advertisers/pods, provide guidance that balances advertiser goals with operational best practices.
• Support onboarding and ongoing enablement by contributing to walkthroughs, structured communications, and how-to resources
• Proactively mitigate issues (delays, reporting questions, pacing concerns) with clear updates and next steps.

Campaign Activation & Operational Execution-25%

• Lead and own campaign operations across assigned scope while meeting deadlines, partnering with Analyst on flawless execution.
• Ensure campaign setup aligns to execution standards and operational requirements, coordinate dependencies with partners.

Performance Reporting, Insights, and Optimization-25%

• Own recurring and ad hoc reporting, translate findings into clear recommendations and actions.
• Conduct deeper analyses (e.g., taxonomy, SKU-level insights, creative performance, pacing drivers) to improve outcomes.
• Present and track key metrics that support optimization, operational efficiency, and stakeholder visibility.

Process Improvement and Cross-Functional Collaboration-15%

• Build and refine scalable workflows, systems, and documentation to reduce manual work and improve consistency.
• Develop playbooks/best practices and maintain team knowledge repositories/tools.
• Partner with product/engineering/internal stakeholders to stay aligned on platform updates and execution standards.

Troubleshooting, QA, and Issue Resolution-10%

• Proactively troubleshoot campaign issues (pacing, performance, operational blockers) and coordinate ticketing/follow-ups.
• Validate accuracy of outputs (pacing/spend/reporting) and partner with measurement teams to resolve discrepancies.

Direct Manager/Direct Reports:

• Position reports to Manager, Advertising Operations.
• This position has 0 direct reports.

Travel Requirements:

• Typically requires overnight travel less than 5% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
• 3 years professional work experience.

Preferred Qualifications:

• 3-4+ years of relevant experience in advertising, media, or account management roles
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
• Ability to convey complex or technical ideas in easy-to-understand terms to diverse audiences; strong written/verbal communication.
• Strong analytical mindset, able to interpret performance, identify trends, and recommend optimizations (pacing, bid strategy, taxonomy, creative).
• Proven ability to manage multiple projects, prioritize competing demands, and deliver on deadlines in a high-volume environment.
• Experience partnering cross-functionally and supporting external suppliers/customers in a service-oriented, solutions-first manner.
• Process improvement and enablement experience (building workflows, training materials, onboarding, documentation).

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 3

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Action Oriented
• Collaborates
• Drives Engagement
• Communicates Effectively
• Customer Focus
• Drives Results