Service Engineer II (DMS)

Job Description

We are currently seeking a Service Engineer (Medical Device) in the Minneapolis and surrounding areas

DMS Health Technologies, a division of Digirad, a publicly-held company with over 600 employees nationwide, delivers convenient, effective, and efficient healthcare solutions on an as needed, when needed, and where needed basis. Digirad's diverse portfolio of mobile health care solutions and medical equipment and services, including diagnostic imaging and patient monitoring, provides hospitals, physician practices, and imaging centers throughout the United States access to technology and services necessary to provide exceptional patient care in the rapidly changing healthcare environment.

Summary

The Service Engineer repairs, calibrates, and maintains medical equipment and instrumentation used in health care delivery field by performing the following duties.

Essential Duties and Responsibilities

The Service Engineer independently performs troubleshooting and repairs, installations, calibrations, preventative maintenance and FCO's on medical equipment.

The Service Engineer submits service reports and other required paperwork accurately and timely.

The Service Engineer responds promptly to customer service needs, ensures customer satisfaction and consults with staff to ensure equipment functions properly and safely.

The incumbent demonstrates commitment to customer satisfaction and quality as exhibited by internal and external customer feedback. This includes timely completion of mandatory education and current credentials.

The incumbent is in complies with safety and quality procedures and initiatives by strictly following safety policies, rules and safe work methods, making suggestions to support continuous improvements in safety, promptly correcting or reporting safety hazards or unsafe conditions, promptly reporting injuries for timely diagnoses and medical treatment, and by participating in safety processes such as safety committee, safety inspections, etc.

The incumbent complies with DMS policies, local, state and federal regulations and laws related to work duties and responsibilities.

In an effort to promote professional growth to its employees and the organization, DMS may alter job duties, responsibilities and projects in the course of employment.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Experience and Skills

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associate's degree (AA) or equivalent from a two-year college or technical school and two to five years of related experience and/or training; or equivalent combination of education and experience.

Computer Skills

The individual should have the ability to access job related internet websites, review on-line documentation and knowledge of Microsoft Office Suite.

Certificates, Licenses, Registrations, Testing

N/A

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, sit and talk or hear; and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds.

This position is required to take after-hours calls and respond as necessary. This position is also required to travel on a regular basis to complete the job duties.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.