Domain Owner — Digital Banking

Role Description

The Domain Owner for Digital Banking is the senior product leader responsible for the strategic direction, squad output, and commercial outcomes of the Digital Banking domain at Nymbus. You lead multiple squads that build digital banking experiences — from retail and commercial account management to digital account opening, onboarding, self-service, and cross-channel consistency. You manage Builders directly, collaborate daily with Architects and Shippers assigned to your domain, and are accountable for everything your domain ships.

This is not a traditional product management role. You operate with four capabilities simultaneously:

• Strategic product leadership
• People leadership of Builders
• Domain subject matter expertise
• AI-first execution

You are expected to be a hands-on SME in digital banking systems — someone who has designed, built, or deeply operated digital banking platforms and can guide your teams through the complexity of real bank workflows.

Your Domain: Digital Banking

The Digital Banking domain encompasses the product surfaces through which end users and businesses interact with their financial institution digitally. Current and planned pods include:

• Digital Base / Retail: Core retail digital banking experience — account management, transaction views, transfers, bill pay, alerts, profile management, and mobile-first UX patterns.
• Digital Commercial: Commercial banking digital experience — multi-user access, entitlements, ACH/wire origination, account analysis, positive pay, and complex approval workflows.
• Deposit Origination: Digital account opening flows — consumer and business deposits, identity verification, KYC/CIP orchestration, funding, and stateful onboarding workflows.

Essential Job Functions / Responsibilities

• Strategic Product Leadership:
  • Own the product roadmap for the Digital Banking domain.
  • Define the vision for how Nymbus delivers digital banking experiences that differentiate community financial institutions.
  • Prioritize squad work against business outcomes, client needs, and platform strategy.
  • Represent the domain in executive planning, client conversations, and board-level updates.
  • Drive commercial outcomes — your domain's output directly impacts revenue, client acquisition, and retention.
• People Leadership (Builder Management):
  • Hire, develop, and performance-manage all Builders in the Digital Banking domain.
  • Set clear expectations for AI-first execution, specification quality, and delivery velocity.
  • Coach Builders on domain expertise, product judgment, and technical decision-making.
  • Build a team culture of high agency, ownership, and continuous improvement.
  • Ensure Builders operate at the Nymbus hiring bar and AI fluency standard.
• Domain Subject Matter Expertise:
  • Serve as the authoritative SME for digital banking within Nymbus.
  • Design and reason about end-to-end digital account opening flows for consumer and business deposits.
  • Orchestrate identity verification, KYC, CIP, and fraud checks across multiple third-party providers.
  • Specify stateful onboarding workflows including retries, exceptions, and manual review paths.
  • Ensure cross-channel consistency between digital, branch, and call-center servicing experiences.
  • Define UX patterns that balance regulatory disclosure requirements with modern, low-friction user experiences.
  • Understand core-to-digital integration patterns including event propagation, synchronization delays, and reconciliation strategies.
  • Guide teams through the complexity of multi-tenant digital banking — where platform capabilities must be configurable per institution without per-client engineering.
• AI-First Execution:
  • Model AI-first working practices for the domain — use Kiro, Claude, and spec-driven development personally.
  • Set the standard for how Builders in your domain leverage AI tools.
  • Ensure specifications, designs, and implementations take full advantage of AI-augmented workflows.
  • Drive continuous improvement in pod velocity through AI-native methodology.
  • Evaluate and adopt new AI tools and practices that accelerate domain output.
• Cross-Domain Coordination:
  • Coordinate with other Domain Owners on shared surfaces and dependencies.
  • Partner with the Architecture Spine on platform-wide patterns that affect Digital Banking.
  • Collaborate with COEs (UX, QA, Security) on standards compliance and shared components.
  • Align with the Applied AI Practice on AI-driven opportunities within digital banking.

Qualifications

• AI-First Mindset:
  • Active, hands-on experience with AI-assisted product design and development workflows.
  • Demonstrated use of AI tools for specification, iteration, and problem-solving.
  • Willingness to model AI-first practices for the entire domain.
  • Comfort operating in a spec-first, AI-native development methodology.
• Digital Banking Expertise (Required):
  • 8+ years in product, engineering, or technical leadership roles in digital banking or financial services.
  • Deep hands-on experience with digital banking platforms — you have built, operated, or led teams building digital banking products.
  • Expert-level understanding of digital account opening, onboarding orchestration, KYC/CIP/fraud workflows.
  • Experience designing multi-channel banking experiences (mobile, web, branch, call center).
  • Understanding of core banking integration patterns — how digital layers consume and interact with core systems.
  • Experience with multi-tenant SaaS platforms serving multiple financial institutions.
  • Knowledge of regulatory frameworks affecting digital banking (Reg E, Reg DD, BSA/AML, UDAAP).
• Leadership & Management:
  • Experience managing and developing product builders, engineers, or technical product managers.
  • Track record of building high-performing teams that ship working software.
  • Ability to operate at strategic and tactical levels simultaneously — roadmap one day, specification review the next.
  • Experience making priority tradeoffs across competing demands with incomplete information.
  • Comfort with direct accountability for commercial outcomes tied to product delivery.
• Technical Fluency:
  • Strong understanding of REST APIs, data modeling, and system architecture.
  • Ability to engage deeply in technical design discussions with Architects.
  • Experience with modern development workflows, CI/CD, and deployment practices.
  • Understanding of front-end and back-end technology stacks for web and mobile.

Benefits

• Annual Cash Bonus and Equity Options commensurate with the role level and experience.
• 100% Remote.
• 401(k) plan.
• Insurance - Health, Dental and Vision.
• Paid Time Off.