Surety Claim Specialist

Role Description

The Surety Claim Specialist will independently conduct due diligence, evaluate exposure, and represent Surety's interests with adverse parties and proactively respond to the most complex demands against contract and commercial surety bonds.

• Investigates the most complex claims including initial investigation, analysis, settlement, and when applicable, denial of a claim submission from a multi-state jurisdiction within authority limits, time standards and company best practices.
• Actively solicits facts from all stakeholders, analyzes bond forms and construction contracts, reviews applicable statutes, and analyzes claim submissions involving commercial and contract surety bonds.
• Interprets coverage, sets reserves, and when appropriate tenders settlement.
• Employs direct, hands-on strategies to mitigate loss, with an early focus on indemnity issues and recovery.
• Responds urgently to performance bond related demands that require sudden travel to claim site.
• Retains and seeks advice of outside counsel or consultants to supplement investigation before responding to a demand against a bond, as needed.
• Responsible for comprehensive reporting on the status of claims to all stakeholders, including preparation and presentation of reports and summaries to claims management staff as well as FCCI agents and reinsurer.
• Consults with underwriting staff on potential new and existing accounts related to bond forms, contract requirements, indemnity and collateral agreements.
• Serves as a resource and/or mentor for others within the surety and claims unit.
• Secures visibility with the regions through visits to the office and educational presentations.

Benefits

• Flexible Work Environment
• Paid Family Leave
• Competitive PTO & Holidays
• Recognition & Bonus Programs
• Medical, Vision, Dental & Life Insurance
• Employee Referral Bonus
• Paid Volunteer Time
• 401(k) Match & Profit-Sharing

Company Description

FCCI Insurance Group is a trusted provider of comprehensive property & casualty coverage in 20 states. We are a successful and growing organization built on the strength of our guiding principles. Doing the right thing and putting people first is the foundation for how we do business. FCCI has a reputation for excellence in products, services and employees – and it’s a great place to work!