Annual Giving Coordinator

Job Description

Job Description

Salary: $54,000-$66,413

Annual GivingCoordinator

AboutEverstand

Everstandis aprivate,nonprofit organizationprovidingyouth and their families with education,mental health, and residential servicesacross the Mid- Atlantic.Ourpurposeisto enrich communities, one family at a time.Guided by ourcore values of relationships, impact, safety, and empathy,we see the whole child, not the behavior.

Position Summary

As an integralmember of the Advancementteam,theAnnual GivingCoordinatoris responsible for the design, execution, and management of a comprehensive annual giving program, including coordination and collaboration with supporting initiatives in the areas of advancement services and donor relations.

This position will oversee direct mail and e-mail solicitation strategies and focus on strategically expanding theEverstandsannual giving program with a goal of significantly increasing the base of annual gifts.Fast pacedand highly variable, this role is best suited for an individual with deft interpersonal skills and collaborative instincts, high adaptability and creativity, strong communicative abilities, and intellectual curiosity.

Essential Functions

• Model and act in accordance withEverstandscore valuesofsafety, empathy, relationships, and impact.

• Honor differences, acknowledge uniqueness and amplify all voices. Participate intrainingand group experiences.

• Demonstrate and practiceEverstands leadership mindset:Choose kindness. Solve problems and learn together. Make it happen.

• In partnership with theSenior Director ofAdvancement,plan and implementallaspects ofEverstandsannual giving program.Responsible for the creation and routine updating of project plans, as well as providing status updatesto key stakeholderson a defined frequency.

• Design and manage a comprehensive direct mail and online giving programto include quarterly appeals.Coordinate with Development Associate to deploy fundraising e-mails via Raisers Edge.

• In collaboration with the Volunteer/CommunityEngagementCoordinator, oversee the annual Red Stocking and Christmas Offering campaign with churches, church groups, and community partners.

• Perform post-appealanalysesto refine and increase ROIin the future.

• Support theAdvancement services teamon the preparation ofcorrespondence forannual givingdonors, including solicitations, pledge confirmations,and timely gift acknowledgments.

• Assist Senior Director of Advancement in arrangingconductand coordinatingface-to-face meetings with existing and prospectiveannualdonors.Give campus tours and community presentations,as needed.

• Plan and manage stewardship and recognition activities forannual givingdonors. These may include but are not limited to creatinga new donor welcome packageor creatingannual giving societies.

• Assist theSenior Director of Marketing and Developmentin implementing strategies to upgrade existingannualdonors to major and/or planned gift donorsas part of theAdvancementTeams moves management program.

• Manage a portfolio of~50 mid- rangeannualgivingprospects($500 - $1,000),cultivating renewals and upgrades through a schedule ofstrategic engagementto includepersonal phone calls, e-mails,and handwritten notes.

• Develop coordinated communication and solicitation strategies involving mail, direct mail, email, phone,face-to-face visits(Senior Director of Advancement and President/CEO to conduct these types ofvisits), and fundraising volunteers.

• Submitbudgetsforannual givingactivities, including but not limited to mail house services, postage, subscriptions, etc.Log all invoices for annual giving using the teams defined workflow.

• Work withtheSenior Directorof Advancementto establish revenue goals forthefiscal yearandkeyannual giving activities.

• Collaborate with theSenior Director ofAdvancementto establishdonoracquisition, retention, and renewalbenchmarks, as well asregular reporting processes to measuretheresults of allannual givingactivities.

• Work effectively withother members of thefrontline fundraising teamtoidentify new donors and build strategies for engaging and encouraging donors to give at higher levels.

• Work closely withVolunteer/ CommunityEngagement Managerto implement a program to engage volunteers in becoming supporters of the annual giving campaign.

• Implementdonor retentionandoutreachtechniques such as but not limitedto LYBUNT/SYBUNTphone calls and follow-ups, gift anniversary reminders,messaging segmentation,in-personand virtual meetings,etc.

• Participate in monthly pipeline meetings with a team of frontline fundraisers.

• Assist with special projects and events, as needed.

• Submitdonor-centered news,events, and activitiesto the Marketing Team. Ensure the team has the schedule of key annual giving activities that require promotion on social and on BCC websites.

• Periodically enter giftsinour CRM and send donor acknowledgement letters.

Non-Essential Functions

• Partner with the President/CEO,Senior Director of Advancementto attain 100% participation among members of the Board of Directors annually (fiscal year).

• Assist in buildingEverstandsphilanthropiccase for support.

• Support the creation ofcontent forEverstands social media, website, andblog.

• Build basic queries andrun basicreports within Raisers EdgeNXT.

• Supporta wide variety ofevents,includingstaff appreciation, client-facing events,signature events,and other fundraisers.

• Support theSeniorDirector of Advancementontheimplementation of team initiativesand KPIsas they support the organizations long-term strategy.

• Participate inannual budget development process for theAdvancementTeam.

• Participate,as requested,inaccreditation efforts as well as other internal workgroups.

• Assist in orienting new employees to Everstandas needed.

Core Competencies

Who are you? An enthusiasticproject manager and creative relationship builderwith proven experience inarticulating the case for support in a way that inspiresprospects anddonorsto takeaction. You takedirectionswell, ask clarifying questions when needed, and run with a project while including all the right stakeholders. You are passionate about revolutionizing child welfare outcomes and supporting youth and families in the space of education, mental health, and residential services.

• Ability to build collaborative, professional, and communicative relationships with Everstand colleagues to ensure a productive working environment that supports Everstands standard of excellence and exhibits an understanding of Everstands core values.

• Demonstrated track record of developing and executing successful annual giving initiatives.

• Well-versed in direct mail and e-mail solicitation best practices and implementation.

• Ability to assess donor data and segment appropriately.

• Proven experience in giving analysis, reporting, and project management.

• Possess a high degree of soundjudgmentand discretion wheninteracting with donors who support the agencys mission-critical work.

• Extraordinary attention to detail and abilityto multi-task and balance projects at various stages simultaneously.

• Skilled writer with the ability to synthesize organizational needs ininspiring and motivational ways. Understanding of strengths-based and donor-centered language a plus.

• Strongcommunication,follow -up,and interpersonal skills.

• Ability to meet deadlines, establish priorities, set objectives, and achieve goals.

• Ability to strategicallysolve problems, implement creative solutions, and be flexible in the process.

• Comfortable interacting with prospects and donors one-on-one and in small group settings, as well as addressinglarger groups at events and other gatherings.

• Possess a strong work ethic, positive attitude, and passion for playing a role in fulfilling the organization's mission.

• Goal-oriented with the ability to work independently and as part of a team.

• Possess a generalunderstanding of moves management concepts and ability to strategically implement relationship strengthening activities in support oftheMajor and Planned Giving programs, as well as Volunteer/CommunityEngagement.

Required Education and Experience

• BachelorsDegreeor equivalent.

• 3+years ofrelevant experience in non-profits and frontline fundraising.

• At least one year ofCRM experience,Raisers Edge NXTstrongly preferred.

• Computer literacyincludesMicrosoft OfficeSuite,Asana, Zoom,andMicrosoft Teams.

• Ability to pass a criminal background check.

• Ability to demonstrate the possession of a valid drivers license prior to employment and the ability to maintain the license and operate a motor vehicle thereafter.

• Ability to pass CPS/UII background check both prior to employment and per the schedule outlined by HR thereafter.

• Ability to pass a Tuberculosis Test both prior to employment and per the schedule outlined by HR thereafter.

• Ability to pass a work-readiness physical performed by a certified medical professional both prior to employment and per the schedule outlined by HR thereafter.

• Ability to pass a Federal and State Fingerprinting Background Check both prior to employment and per the schedule outlined by HR thereafter.

• Ability to pass a drug screen via urinalysis both prior to employment and randomly thereafter.

Supervisory Responsibilities

• No direct reports.

• Training, supervision, and management of volunteers needed, on occasion.

Position Type/Hours

This is a full-time positionbased on our Baltimore Campus. Days and hours of work are Monday through Friday, 9:00 a.m. to 5:00 p.m. This position is eligible to participate inEverstands flex schedule policy, withonceweekly telecommuting privileges,and is considered non-essential for any weather or other office closing events. Due to the nature of Development work, this position may sometimes require work outside normal business hours. Travel is required on at least a weekly basis. A company vehicle will be provided as needed.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, photocopiers, filing cabinets,and fax machines.Everstandis a live residential and educational environment. Therefore, employees may experience conditions in which challenging behavior can be exhibitedbyprogram participants. This may include but is not limitedtophysical agitation, physical violence,and/or emotional outbursts.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand,walk,sit,use hands to finger, handle, or feel objects, tools,or controls,reach with hands and arms,climb stairs,use a ladder,balance,stoop, kneel, crouch or crawl,talk or hear, andsmell. The employee must frequently lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception,and the ability to adjust focus.

What does the benefits package look like?

• Generous Paid Time Off: Accrue three (3) weeks of vacation annually, plus two floating holidays and 10 paid company holidays each yearproviding 30+ days of paid time off.
• Paid Leave:Paid sick leave and bereavement leave.
• Comprehensive Health Coverage:Medical, dental, and vision insurance with eligibility beginning on your first day of employment.
• FREE Employee Health Insurance: Everstand provides employee-only medical coverage at no cost through Allied Health.
• Retirement Savings:Retirement plan with an employer match of up to3%.
• Tuition Reimbursement:Eligible after three months of employment, with reimbursement of up to $5,000 annually for approved educational expenses.
• Additional Benefits: Access to a variety of voluntary and employer-sponsored benefit programs designed to support your financial, personal, and professional well-being.

Other Duties

Please notethatthis job description is not designed to cover or contain a comprehensive listing of activities, duties,or responsibilities that are required of the employee for this job. Duties, responsibilities,and activities may change at any time with or withoutadvancenotice.

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