Training Specialist

Training Specialist Location: 11001 Lakeline Boulevard, Building One of The Crossings, Austin, TX 78717, United States of America Category: Operations Summary: The Training Specialist role at Marsh involves designing and delivering structured training programs while collaborating with internal clients to enhance processes. Candidates should have at least 5 years of experience, including training facilitation, and possess strong organizational and communication skills. A bachelor's degree is preferred, and proficiency in Microsoft Office is essential. This full‑time position offers opportunities for professional development in a supportive environment. This is a hybrid role that requires working at least three days a week in the office. Responsibilities Coordinate training support from other internal training resources as required in the delivery of the curriculum Collaborate directly with operations and business teams to provide training and develop training material Recommend improvements and enhancements to the training curriculum to close gaps and improve results Keep up to date with the latest enhancements in the training field by maintaining contacts and/or memberships in professional training organizations Work closely with internal clients and appropriate consulting organizations to improve processes, as well as document changes that are implemented Maintain a focus on meeting the standards of the organization through an understanding of Professional Standards and any internal quality measures that are implemented Qualifications 5+ years of work experience, including at least 1 year in training facilitation, development, and competency-based models. Intermediate proficiency in Microsoft Office, with knowledge of basic Excel formulas, pivot tables, and Outlook organization. Exceptional organizational, time‑management, and multi‑tasking skills to handle multiple projects and meet deadlines. Strong communication skills, research aptitude, and the ability to work both collaboratively and independently. Preferred Qualifications Bachelor’s degree (preferred, but not required) Familiarity with Learning Management Systems (LMS) Ability to analyze needs and link training and design to performance and operational processes. Benefits Professional development opportunities, interesting work and supportive leaders. Vibrant and inclusive culture with talented colleagues to create new solutions and have an impact for colleagues, clients and communities. Range of career opportunities, benefits and rewards to enhance well‑being. Equal Opportunity Employer Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting View email address on click.appcast.io.

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