Senior Software Systems Engineer

Position Senior Software Systems Engineer Department Beauty and Wellness Work Location Marlborough, MA (Hybrid – work 3 days onsite) Hybrid Schedule Standard schedule includes in‑office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Hybrid eligibility and schedules may vary based on business needs and manager expectations. What You Will Be Doing We are looking for a hands‑on software systems engineer to help lead development of connected consumer and medical products spanning embedded firmware, mobile applications, and cloud services. This role is for an engineer who enjoys working across system boundaries and taking technical ownership of real products shipped to customers. The role combines software engineering, systems integration, technical leadership, and product execution. You will work closely with firmware engineers, mobile app developers, cloud developers, QA, regulatory teams, and external development partners to help deliver connected products from concept through release and field support. This is not a pure project management role. We are looking for an engineer with strong technical judgment who can help drive architecture, integration, execution, and release readiness across multiple software domains. Drive technical execution for connected product software programs Work across embedded firmware, mobile apps, cloud services, and backend integrations Participate in software architecture and system design discussions Help define and refine software requirements, workflows, and feature behavior Coordinate technical activities across internal teams and external development partners Review software designs, implementation approaches, and technical tradeoffs Support software verification, validation, and release readiness activities Investigate and help resolve complex cross-functional technical issues Help maintain technical consistency across multiple products and software platforms Contribute hands‑on technical work where needed, including prototyping, debugging, scripting, and implementation support Assist with software lifecycle documentation and regulated development processes for connected medical products Help identify technical risks early and drive issues to closure Minimum Qualifications BS or MS in Computer Engineering, Electrical Engineering, Computer Science, or related field 4+ years of software engineering experience Strong systems‑level thinking and debugging skills Experience working with embedded systems or connected devices Experience working across multiple software layers (firmware, mobile, backend, APIs, cloud, etc.) and ability to understand and troubleshoot interactions between hardware and software Strong communication and organizational skills Comfortable working in ambiguous and fast‑moving environments Ability to work independently and take ownership of technical problems Authorized to work in the United States on a full‑time basis Preferred Qualifications Experience with Bluetooth Low Energy (BLE) or IoT systems Experience with mobile application development (iOS, Android, Flutter, or similar) Experience with cloud‑connected products and backend APIs Experience in regulated industries such as medical devices Familiarity with software lifecycle processes, verification, and traceability Experience working with external development partners or offshore teams Experience with Git‑based development workflows and CI/CD systems Embedded firmware development experience in C/C++ Compensation In Massachusetts, the standard base pay range for this role is $111,000–$150,000 annually. This range is specific to Massachusetts and may not apply to other locations. Benefits Salary + Bonus Healthcare Dental Vision Paid Holidays Paid Parental Leave 401(k) with company match Basic Life Insurance Short Term Disability (STD) Long Term Disability (LTD) Paid Time Off (PTO) Paid Charitable Leave Educational Assistance Equal Employment Opportunity Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at View phone number on click.appcast.io. Job Description Note The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time. #J-18808-Ljbffr