Sr. Workplace Services Specialist/Events Coordinator/Events Specialist

Job Title: Sr. Workplace Services Specialist/Events Coordinator/Events Specialist

Location: Bellevue and Seattle locations.- Hybrid mode onsite

Duration:6+ Months

Role Overview

Sr. Workplace Services Specialist to lead PNW workplace events and experiences. You will design and execute regional event strategies that align with our global experience strategy to drive culture, community, and employee connection. You'll establish operational best practices to solve complex scaling challenges in a high growth environment for our Bellevue and Seattle locations.

You will partner closely with our Workplace Services team, build strong relationships with internal stakeholders and key external vendors driving our expansion and culture.

The Impact You Will Have

• Strategic Event Delivery: Scope and execute complex, high-impact workplace initiatives, transforming ambiguous requirements into successful, culture-driving employee experiences.
• Operational Excellence: Independently manage project lifecycles using repeatable inspection mechanisms (dashboards, run-of-shows) to ensure fluid communication and flawless execution.
• Process Optimization: Continuously improve event scalability, reliability, and cost-efficiency to maximize impact across the regional event lifecycle.
• Data-Driven Insights: Provide site-specific data and executive insights to REWS leadership, business stakeholders and leaders to inform regional strategy, decision-making, and measure impact and success.
• Stakeholder Management & Communication: Maintain transparent communication cadences to keep business partners and leadership aligned on milestones, budgets, and risks. Be well versed in creating employee facing communications plans to drive event engagement and awareness.
• Strategic Partnership: Consult with internal hosts to ensure event experiences directly support business objectives and organizational goals.
• Future Planning: Anticipate growth needs and maintain an annual roadmap to scale the PNW workplace events strategy.
• Leadership & Mentorship: Foster excellence and collaboration by mentoring internal and outsourced team members on operational standards.
• Vendor Management: Oversee performance and strict SLAs for the Food & Beverage Program to ensure quality alignment with budget and experience goals.
• Standardization: Maintain SOPs and playbooks to ensure regional operational consistency.
• Innovation: Integrate automation and AI tools to drive reporting efficiency and rapid continuous improvement.

Requirements

• Expertise: 6-8+ years in corporate events or hospitality, serving as a technical authority with a track record of elevating high-performing teams.
• Event Strategy: Proficient in leading a diverse portfolio, from agile cultural moments to large-scale annual offsites, holiday celebrations, executive briefing center events, and business meetings and trainings.
• Technical Proficiency: Approaches the work with an AI first mindset and is skilled in budget tracking, procurement, and event management platforms (e.g., Asana ) to provide real-time status dashboards to leadership.
• Safety & Inclusion: Safety-first mindset with CPR/First Aid certifications; dedicated to designing accessible and inclusive experiences for all abilities.
• Systems Knowledge: Experience with Google Suite, Asana, Slack, EPOCH, FreshService, and Envoy.
• Adaptability: Effective at extracting clear goals from ambiguous requests to create structured, executable plans; thrives in fast-paced environments, demonstrating the ability to pivot strategies quickly without losing momentum or quality.
• Flexibility: Ability to maintain a flexible schedule for on-site events, including occasional evenings and weekends.
• Stakeholder management and Influence: Proven ability to partner with senior leaders, vendors and cross-functional partners to secure alignment and high-quality service delivery.
• Team Enablement: Commitment to mentoring peers, building scalable playbooks, and coaching others to execute first class events.
• Culture Building: Models Culture Principles to design experiences that foster an inclusive and highly engaged workplace environment working closely with our inclusion team, affinity group leaders, and local employees.
• Accountability: Takes full ownership of deliverables, anticipating needs and following through with high reliability and minimal oversight.

Keywords: Hospitality, Events, Workplace, Customer Experience, Customer Support