B2B SaaS Technical Support Engineer
Qase
Qase is seeking a Customer Support Representative who will engage with customers and help improve their experience. You will manage chats, contribute to our knowledge base, and work closely with the Product team to address feedback effectively. To succeed, you need 2+ years in B2B SaaS customer support, C1 level English proficiency, and a knack for root-cause discovery. We value detail-oriented individuals and provide a flexible work environment. #J-18808-Ljbffr Qase
Vacancy posted 22 hours ago
Similar jobs that could be interesting for youBased on the B2B SaaS Technical Support Engineer in Wilmington, DE vacancy
$77.84k - $116.76k
...customers solve their most difficult yield, performance, quality, and reliability challenges. Position Summary The Technical Product Support Engineer (TPSE) is a key member of Onto Innovation’s technical support organization, responsible for delivering expert‑level technical...SuggestedPermanent employmentWork at officeRemote work$25 - $27 per hour
A prominent consulting firm is seeking a Senior Technical Support professional for a hybrid position in Wilmington, DE. This is a 6-month contract with potential for extension, focusing on endpoint vulnerability remediation. Candidates should have strong technical support...SuggestedContract workRemote work- ...SRI Tech SolutionsRole: Informatica IICS Support EngineerLocation: Wilmington, DEHiring... ...FTEWorkable Visas: USC & GC only IICS Support Engineer / Job Description:Must have ETL support... ...utilization.Work collaboratively with technical staff, and business experts to develop...SuggestedFull time
- Onto Innovation is seeking a Technical Product Support Engineer (TPSE) to join our technical support organization at the PACE facility in Wilmington, MA. You will own system maintenance, ensure uptime, and provide expert-level hardware and software diagnostics for our...SuggestedRemote work
- ...various initiatives and projects to track progress and provide support as necessary. - Support leadership in ensuring that the project... .../or Project Manager on specific projects. - Lead and support technical analysis, planning, coordination, and execution activities...SuggestedMinimum wageContract workTemporary workWork experience placementFor subcontractorLocal areaRemote work
- Courser accelerates the growth of IT service provider companies. Courser seeks an IT Support Services II-Help Desk to join our dynamic IT team. The role provides tier II support for applications, hardware, and networks, mentors junior staff, and drives client-facing IT...
- ...TrainingServices firm providing qualified technical individualsto meet your IT staffing... ...offers a variety of ITconsulting services to support you in getting the jobdone as we have a... ...Job Description Job Title: Sr. Support Engineer - Discovery Location: Wilmington, DE Type...Permanent employmentContract work
$18 - $20 per hour
...Resources Management Role: Help Desk Specialist Long Term Contract The Help Desk Specialist is responsible for providing advanced technical support and assistance to end-users in our organization. They will serve as a point of escalation for complex IT issues and play a key...Long term contractContract workShift work- ...Acrobat, ServiceNow Customer service skills are very important. Technical troubleshooting skills a must Ability to communicate both oral... ...Experience: 1 to 3 years field experience Provide technical assistance, support, and advice to end users for hardware, software, and systems....
- COURSER is seeking an experienced IT Support Services II‑Help Desk professional to join our dynamic IT team in a fast-paced environment. You will provide tier II support for applications, hardware, and network issues, mentor junior staff, and contribute to client-facing...
$32 - $38 per hour
...Akkodis is seeking a Desktop Support Analyst role is a Contract with a client located in Wilmington DE 19803. Ideally looking for applicants... ..., and other factors. SCOPE OF WORK/DELIVERABLES Provide technical Desktop Support for R&D Business & IT teams Troubleshoot and resolve...Contract workWork at officeLocal area$70k - $80k
...notifications, our AI-powered personalization engine delivers bespoke experiences that drive... ...tackle problems head on. As a Support Engineer you will work both directly with... ...Customer Success team, to ensure customers’ technical needs are met as our product offerings rapidly...Full time- Job SummaryID: 2026-14133Date Posted: 1 month ago(7/1/2026 4:06 PM)Company: Berkley Technology Services LLCPrimary Location: US-DE-WilmingtonCategory: Hourly/Temporary PositionsHourly payTemporary work
- ...management platform used by QA engineers to ship better software,... ...things: our clean product and a support experience that consistently... ...QUALIFICATIONS MUST‑HAVES 2+ years in B2B SaaS customer support (L1/L2). C1... .... Hands‑on background in technical troubleshooting is a strong...Night shiftRotating shift
- Akkodis is seeking a Desktop Support Analyst for a contract role with a client located in Wilmington, DE 19803. Experience with Windows 10, Office 365, and lab environments is highly valued. The position covers Level 1 and Level 2 desktop support, including Windows/Linux...Hourly payContract workWork at office
- ...motivated IT Specialist to serve as the organization's primary internal technology resource. The part-time role (20 hours per week) supports Microsoft 365, on-premise and cloud infrastructure, and end-user support across Delaware locations, with travel between sites. You...Part time
- ...seeking to employ an Analytical Chemistry Technical Associate as a contractor. The... ...interdisciplinary process chemistry and engineering team in the Emerging Technologies organization... ...position will provide analytical chemistry support in a team environment for organic...For contractors
- ...s Health seeks a Service Desk Shift Analyst to join our team in Wilmington, DE or Orlando, FL. This full-time role delivers Tier 1 support for office and clinical information systems and ensures reliable after-hours desk coverage. The ideal candidate has 3+ years' service...Full timeWork at officeShift workNight shiftWeekend workAfternoon shift
- ...based on department need. Identifies, researches, and resolves technical problems. Answer and handle calls in Service Desk Queue within... ...timely resolution. He/she will be required to provide daily Tier 1 support to end users on a variety of issues. Analyst will be required...Full timeWork at officeLocal areaRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shift
- American Technology Services LLC is seeking a Desktop Support Technician to serve as the primary on-site IT resource at the Wilmington, DE office. You will provide Level 2 support, manage endpoints, and ensure a positive technology experience for employees throughout the...Work at office
- ...Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate...ApprenticeshipWorldwideShift work
- es“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring... ...SLAs and deliver world-class customer servi ceArticulate technical solutions to non-technical users in simple and easy to...
- TechDigital Group in Wilmington, Delaware is seeking an experienced IT Desktop Support professional to provide on-site support for front-office users, including portfolio managers and traders. This role will involve managing incidents, ensuring minimal disruptions during...
- Desktop Support Technician American Technology Services LLC Wilmington, Delaware, United States About this position About American Technology... ...serves as the primary onsite IT resource, providing Level 2 technical support, maintaining office technology, and ensuring employees...Full timeWork experience placementWork at officeRemote workMonday to Friday
$25 per hour
...Rate Up to $25/hour Required Skills & Experience 5+ years of IT support experience (end user, desktop) Experience with Microsoft... ...Excellent customer support skills and the ability to interface with technical and non-technical teams Ability to work independently as...Contract workWork at officeLocal areaImmediate startWeekend work- TechDigital Group in Wilmington, Delaware is seeking an experienced IT Desktop Support professional to provide dedicated support for front-office users, including portfolio managers and traders. In this role, you will ensure minimal disruption to trading activities while...
- Attentive is hiring a Support Engineer to work alongside Customer Success and Engineering to ensure customers’ technical needs are met as our product offerings grow. You will communicate with customers using Zendesk and JIRA, diagnose issues, and translate feedback into...
- ...Technical Business Analyst Wilmington, DE Visa status: U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. Tax Terms: W2. Long term candidates who can work for any employer should apply. 9+ years of IT 4+ years of experience as a Technical...
- Phillips & Cohen Associates, Ltd. is hiring a Service Support Specialist I to deliver Tier 2 IT support, manage incident and service request lifecycles, and troubleshoot hardware and software issues in a corporate environment. You will handle VPN/Wi-Fi access, complex software...Work at office
$56.8k - $85.2k
...hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more! PRIMARY FUNCTION: Provides basic level technical support and troubleshooting for all PC hardware, Mobile devices, software, and peripherals used throughout the Health System. Must...Work experience placementLocal areaShift workNight shiftWeekend workAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to B2B SaaS Technical Support Engineer. Be the first to apply!
Related searches
- line support engineer Wilmington, DE
- operations support system engineer Wilmington, DE
- IT engineer Wilmington, DE
- IT developer Wilmington, DE
- IT support engineer Wilmington, DE
- tech support engineer Wilmington, DE
- software technical support engineer Wilmington, DE
- technical support engineer Wilmington, DE
- support engineer Wilmington, DE
- customer support engineer Wilmington, DE

