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B2B SaaS Technical Support Engineer

Qase

Qase is seeking a Customer Support Representative who will engage with customers and help improve their experience. You will manage chats, contribute to our knowledge base, and work closely with the Product team to address feedback effectively. To succeed, you need 2+ years in B2B SaaS customer support, C1 level English proficiency, and a knack for root-cause discovery. We value detail-oriented individuals and provide a flexible work environment. #J-18808-Ljbffr Qase

Vacancy posted 22 hours ago
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