Part-Time Residence Manager - Webster II Residence

Job Description

Job Description

Join The Doe Fund in our mission to move New Yorkers from homelessness to stable housing, lasting employment, and economic opportunity. Our flagship workforce development program, Ready, Willing & Able (RWA), operates across 660 transitional housing beds and combines housing and comprehensive supportive services with paid work training, career preparation, and occupational skills training. The Doe Fund’s innovative social enterprise model creates additional opportunities for New Yorkers to gain paid, hands-on experience while delivering essential services across the city, including supplemental sanitation, graffiti removal, and rain garden maintenance. We are also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 2,100 apartments in operation or development, creating safe, dignified homes with supportive services and spaces that foster community and connection. The Doe Fund has an annual operating budget of $88 million and a full-time staff of over 500, a significant portion of whom are graduates of our programs.

We are seeking a Part-Time Resident Manager for The Doe Fund's newest permanent supportive housing for homeless individuals living with a serious mental illness and/or history of substance use. The housing program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 109-unit residence will provide housing for 39 individuals referred by the NYC Human Resources Administration (HRA), and the remaining 70 units will be apartments for moderate-income households.

The Resident Manager is responsible for the supervision of the residents and the overall operation of the residence during designated shifts. S/he will work collaboratively with the Clinical team and the Program Director to ensure that resident needs are being met as well as the safety of the residence. The successful candidate will have strong communication skills along with experience working with individuals diagnosed with mental illness and/or substance use disorder.  

The shifts that we are looking to cover are: Saturday – Sunday, 9:00 am to 9:00 pm OR 9:00 pm to 9:00 am. 

RESPONSIBILITIES

• Function as a liaison between the residents and the staff 
• Collaborate with the Security staff to ensure the safety and well-being of the residents
• Perform hourly patrols in the residence
• Manage any challenging situations and/or crises that may occur at the residence
• Responsible for handling any incidents that may occur at the residence and completing an Incident Report form, as needed
• Communicate noteworthy events to the Program Director and the Clinical team, as well as document them in the appropriate logbook
• Attend all mandatory staff meetings   
• Ensure all aspects of the Fire Alarm System (FAS) are working properly and are up to code with the FDNY                                                  
• Visually inspect and document all components of the FAS
• Other duties as assigned 

QUALIFICATIONS:

• High School diploma or GED, some college preferred
• Fire Safety certification is preferred (F-02 or F-80) 
• At least two years of experience working in a social service, residential setting
• An ideal candidate must have working knowledge of substance abuse, mental illness, and homelessness
• Ability to work independently
• Excellent interpersonal and organizational skills
• Excellent oral and written communication skills
• Computer skills – internet  and Microsoft Office

Interested?

Submit your application for review.

Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.

We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.