Guest Relations Specialist

Job Description

Job Description

Sleep Inn and Suites, one of the leaders in the hospitality industry, is currently looking for a Front Desk Clerk. The hours are 3pm to 11pm or 11p-7a

Other key duties include:

• Process guest registrations, including collecting payment
• Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
• Promote, answer questions about, and enroll guests in Choice Privileges Guest Loyalty Program
• Communicate all pertinent shift information to Front Desk Manager and other desk staff
• Maintain and clean the lobby and bathroom as needed
• Check out guests and report any maintenance issues to the maintenance department

Qualifications

Minimum Experience, Education, Skill & Physical Requirements:

• Must be flexible in hours and days worked
• Must be able to work weekends
• Must have reliable transportation
• Must have sound judgement and discretional skills and be able to work with little or no supervision
• Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel
• Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
• Must display very good organization and time management skills
• Must have excellent communication and interpersonal skills

Job Type: Full-time

Ability to Commute:

• Salina, KS 67401 (Required)

Work Location: In person