Network Carrier Coordinator - Final Mile Delivery

**Job Description**:* Medical, Dental, Vision Benefits start at 30 Days* 401 (K) Savings Plan with a company match* Discounted employee stock purchase options* Quality employee discounts that actually save you money on tools, cars, appliances, travel and more* All major holidays paid and Paid time off within your first year* Up to 12 weeks paid maternity leave**Summary** The Network Carrier Coordinator will manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction. **Essential Functions*** Print delivery tickets for inbound trucks and fax them to Network Carriers* Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled* Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations* Manage the Open RA report (monthly)* Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery; update system so we can invoice the client* Respond to pending invoice questions from the Network Carrier Invoicing Team* Validate and update complete dates in iDirect for orders that have a scheduled date* Assist Operations Supervisor with building return trucks* Serve as backup for Operations Supervisor’s phone and email* Operations background (Logistics and/or Transportation)* Meets corporate competency model requirements* Organization skills* Ability to understand and follow work procedures* Communication skills (verbal and written)* Ability to build professional relationships* Practical Learning skills* Bachelor's degree preferred* One (1) year or more years related experience requiredThe compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: #J-18808-Ljbffr Ryder System, Inc.