LEAD IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)

DutiesEvaluates and modifies standard practices of IT techniques required to meet complex challenges of hardware and software rollouts.Imaging, standard configurations, Host Based Security System (HBSS) applications, patch management, group policies, and scripting.Remediate security vulnerabilities and applying software patches on workstations and servers in accordance with prescribed policies and procedures.Create and manage user accounts within Active Directory, and manage individual, group, and resource Office365 accounts, CAC certificates, distribution lists, security groups and shared folder permissions and rights.Leads a team of IT Specialists.Provides expert level customer support in the planning and delivery of IT services including the receipt, acceptance, configuration, installation, and deployment of all computers and infrastructure equipment across the agency.Security+ certifications are preferred.Requirements Conditions of EmploymentU.S. Citizenship or NationalSuitable for Federal EmploymentRegistered for Selective Service (if applicable)Cyber-Security Certification required as a condition of employmentThis national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.If selected, you will be required to provide information regarding your COVID-19 vaccination status for the purposes of determining appropriate workplace safety protocols related to masking, physical distancing, testing, travel, and quarantine.THIS POSITION HAS A 50 POUND LIFTING REQUIREMENT. YOU ARE REQUIRED TO PASS A PHYSICAL EXAMINATION BEFORE BEING APPOINTED TO THIS POSITION.SOME POSITIONS MAY REQUIRE SHIFT WORK. SHIFTS MAY INCLUDE BUT NOT BE LIMITED TO 6:00 am TO 2:30 pm OR 9:30 am TO 6:00 pm. Qualifications Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume.Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standardsCustomer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needsOral Communication- briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audienceProblem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions In addition to the Basic Competency Requirements listed above, one year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-12 in the federal service, which demonstrates the ability to perform the duties of the position, is required.Specialized Experience Is Defined As: "Providing expert level customer support services, to include user management, installation, configuration mapping, troubleshooting, and customer assistance in response to customer's automated system requirements; experience with the Microsoft Windows 10 operating system, AND in-depth experience in Enterprise environments troubleshooting Microsoft Office products such as Outlook, Word, Excel, Access, or PowerPoint; Creating accounts, distribution lists, security groups, permissions, mailboxes, System Center Configuration Manager (SCCM), Host Based Security System (HBSS), and Active Directory; providing support for a Local Area Network (LAN)." IT-related experience demonstrating Attention to Detail, Customer Service, Oral Communication, Problem Solving, and Leading Teams as described in the vacancy announcement.Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education**Combination of education and experience is not applicable for this position.**Education is not substitutable for specialized experience at the GS-13 grade level.Additional informationPer DFAS 8570.01-I, as a CONDITION OF EMPLOYMENT, this position requires the selected candidate to obtain and maintain a DoD-approved baseline Cybersecurity certification, applicable workforce qualification requirements, and, if applicable computing environment certificate. The selected candidate must meet these requirements within six (6) months after entry on duty. Failure to do so may lead to removal from the Federal.Moving expenses WILL be paid.Telework availability will be based upon the mission requirements and supervisory determination.Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.Employment with DFAS means access to generous benefits such as: health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits.A two year probationary period may be required.We may use this announcement to fill additional vacancies within 90 days of the closing date.This position is EXEMPT from the Fair Labor Standards Act.Travel requirement is 1-24%.This position IS covered by a bargaining unit.Veteran's Preference: Veteran's preference does not apply under this Direct Hire Authority (DHA).DFAS recognizes the value of competencies gained through formal education and professional certifications. To ensure that consistent credit is given for these credentials in the selection process DFAS has developed standard selection criteria to be used when filling positions in professional and administrative series. Selections for professional and administrative positions will be based on four categories of selection criteria: Experience, Other, Education, and Certifications.Males born after 12-31-59 must be registered or be exempt from Selective Service (see ).Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, at .If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.Help Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.