Volunteer & Administrative Services Coordinator

Job Description

Job Description

Volunteer & Administrative Services Coordinator

Our Mission Statement: Answering the call to share Christ's love, SCCM provides assistance and support to our neighbors in need. 

Reports To: Executive & Development Director

Status: Part-Time, 30 hours per week

Location: SCCM Assistant Center: 506 S. First St., Albemarle, NC 28001

Starting Pay: $15.00/hr.

Position Summary

The Volunteer & Administrative Services Coordinator serves a key role in ensuring volunteers feel welcomed, equipped, and appreciated while helping maintain smooth daily operations and supporting the needs of the Executive Director and the Development Director.

Duties & Responsibilities

1. Volunteer Recruitment & Coordination

• Recruit, interview, onboard, and place volunteers across all of SCCM programming locations.

• Conduct volunteer orientation and light training.

• Match volunteer interests and availability with organizational needs.

• Assist with coordinating schedules and coverage as needed.

• Manage volunteer data and maintain accurate records for monthly reporting.

• Maintain volunteer applications and required documentation.

• Communicate regularly with staff/department heads and volunteers about opportunities, needs, and scheduling updates.

• Develop and maintain volunteer retention and appreciation efforts.

• Coordinate volunteer recognition initiatives, appreciation events, and birthday acknowledgments.

2.  Administrative Support

• Provide front office support, including answering phones and welcoming clients and visitors.

• Maintain filing systems, databases, and organizational records.

• Assist with data entry and reporting needs.

• Order and maintain office supplies.

• Enter payments & Credits into QuickBooks

3. Program & Organizational Support

• Support events, fundraisers, outreach efforts, and volunteer engagement activities as needed.

• Assist with communications, engagement opportunities, and organizational needs.

• Provide support across departments as needs arise.

• Assist with maintaining a welcoming and hospitable environment for volunteers, guests, and clients.

• Perform additional duties as assigned.

Required Knowledge, Skills & Abilities

• High school diploma required; associate or bachelor’s degree preferred

• Experience in administrative and operational support, customer service, volunteer coordination, and nonprofit experience is preferred.

• Must have strong organizational and time management skills.

• Must be able to manage multiple responsibilities and adapt to changing priorities.

• Must be proficient in Microsoft Office, Google Workspace, QuickBooks, and other database systems.

• Must be comfortable working with diverse populations.

• Must maintain confidentiality and professionalism.

• Must demonstrate initiative and problem-solving skills.

Preferred Skills

• Experience using volunteer management systems

• Experience with event planning and community engagement.

• Familiarity with nonprofit environments.

Physical Requirements

• Ability to sit, stand, walk, bend, and move throughout the program environments.

• Ability to lift and carry 25+ pounds.

• Ability to travel between SCCM locations as needed.