Afterschool Program Site Manager, Cambridge

Under the direction ofDirector ofAfter Schools,the Afterschool Site Coordinator manages the day-to-day operations of the afterschool program at their assigned site (Cambridge or Newton). TheCoordinatorensures a safe, engaging, and well-run program for children and families while supervising staff,maintainingcompliance, and serving as the primary on-site leader. This role partners closely with the Director of Afterschool Programs to implement shared standards and continuously strengthen program quality. JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish. Primary Responsibilities Daily Operations Managedaily program operations, including schedules, staffing coverage, attendance, and transitions Ensureappropriate staff-to-childratios and adherence to safety procedures Serve as the on-site decision-maker during program hours Manage supplies, space setup, and cleanliness in coordination with facilities or EC partnership agreements Program Implementation Implement curriculum and enrichment plans in alignment with program standards Ensure activities are engaging, inclusive, and developmentally appropriate Support educators in classroom management and behavior guidance Adapt programming to meet the needs of diverse learners Family Communication Serve as the primary point of contact for families at the site Communicate regularly with parents about schedules, programming, and child experiences Address parent questions and concerns with professionalism and care Escalate complex or sensitive issues to the Director as needed Compliance & Documentation Maintain required licensing documentation and daily records Ensure adherence to organizational policies and procedures Participate in licensing visits and internal audits Collaboration & Reporting Communicate regularly with the Director of Afterschool Programs regarding staffing, enrollment, and program needs Manage day-to-day relationships and coordination related to shared spaces at the site, addressing routine challenges and conflicts proactively and collaboratively, and escalating more complex or persistent issues to the Director of Family Programming as needed Participate in leadership meetings and cross-site planning Contribute ideas and feedback to improve program quality Standard Staff Expectations Actively create a welcoming dynamic that contributes to an environment where each individual is valued, seen, and respected Support JCC Greater Boston’s mission, vision, and values including through personal role modeling Attend JCCGB meetings and trainings as assigned, and actively participate in and support the goals and initiatives of JCCGB and the department Other activities as required Supervisory Responsibilities Supervise, coach, and support afterschool educators and any support staff Lead daily check-ins, staff communication, and on-the-spot problem-solving Support onboarding and training of new staff Provide input for performance evaluations and professional development needs Foster a culture of professionalism, collaboration, accountability, and joy Identify key areas of staff growth and set individual annual goals aligned with strategic plan, and departmental objectives Observe staff performance to ensure high standards of quality, instruction, and safety; oversee overall performance and progress of goals and conduct performance reviews in accordance with JCC standards and the Performance Management Program Review and update goals periodically to ensure continued alignment with organizational priorities Uphold JCC policies and procedures and model alignment Create and maintain an environment that supports professional growth and achievement Build and maintain a positive working relationship to achieve desired outcomes and the ongoing professional growth of the direct report Conduct regular check-ins, supervisory meetings to provide ongoing guidance, coaching, and direction, and conduct formal assessments following JCC’s Performance Management process Provide clear, constructive developmentally-based and growth-oriented feedback; implement course correction action when needed Assist in scheduling, hiring, onboarding, and training staff for assigned positions Ensure all staff are properly trained in JCC safety and customer service protocols, and fulfill compliance training requests Facilitate continuous professional development opportunities Assist with accurate payroll processing by monitoring time and attendance of staff. Ensure correct reporting of payroll for processing in accordance with established PR procedures and deadlines Communicate effectively with supervisors and/or HR regarding departmental or personnel issues Foster a positive, collaborative work culture that promotes teamwork, accountability, and service excellence Education and Experience College degree required, bachelor’s degree strongly preferred with 2–4 years of experience in afterschool, camp, or youth programming, including prior experience supervising staff or a program is required. Equivalent combination of education and experience may be substituted at the JCC’s discretion to meet this minimum hiring criteria. Skills and Abilities Must have strong computer skills: social media literacy, proficiency in Microsoft Outlook, Word, Excel. Strong interpersonal, organizational, and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Displays project management skills from design to implementation, managing deadlines with great attention to detail and maintaining high quality standards Demonstrates excellent organizational and time management skills Demonstrates the ability to multitask and manage situations effectively and diplomatically; ability to adapt to evolving needs and circumstances Must be a self-starter who takes the initiative Demonstrates a history of superb interpersonal and active listening skills Must have a record of successfully working well independently and with others, building/sustaining collaborative working relationships Demonstrates a commitment to building strong relationships with a variety of stakeholders Physical Requirements Able to work well in person in a busy, dynamic, and sometimes noisy environment involving multiple tasks and priorities. Able to lift and carry objects weighing at 30-40 pounds (boxes of supplies, children’s backpacks etc. Able to sit and kneel; getting down at eye level with children regularly. This position is primarily in-person and based in Cambridge. ADA Statement Individuals must possess the criteria for knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities. Salary and Benefits This full-time, salaried position offers a comprehensive benefits package, a supportive in-person work environment, and a competitive starting salary range of $57,120 - 59,000 K annually. The salary offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity. Benefits Package Competitive cost-sharing Health and Dental Insurance JCC Sponsored/Paid Health Reimbursement Account JCC Sponsored/Paid Group Life Insurance/LTD Coverage Generous paid time off supporting a quality work-life balance Tax-deferred 403(b) retirement savings plan Voluntary Supplemental Vision Insurance Additional Voluntary Supplemental Life/ADD coverage for you and your family AbilityAssist Employee Assistance Program (EAP) Norton Cyber Security Program LegalEase Insurance program Use of the Fitness Center at Leventhal-Sidman Access to group fit classes, Arts & Culture adult programming at member rates Discounts on a variety JCCGB's fitness/wellness programs and services Free wellness events! Discounted child care at JCCGB Early Learning Centers and after-school program Discounted JCCGB camp tuition Equal Opportunity Employer JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented group. #J-18808-Ljbffr Jcc-Greater-Boston-1