RN - Navigator - Patient and Family - Support Services Oncology - FT - Days - MHW

Patient Care Advocate

Pembroke Pines, Florida

We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award-winning, nationally-recognized system where every effort is focused on delivering Deeper Caring and Smarter Healthcare throughout our communities. Career opportunities exist on diverse teams across our many facilities where you can search open positions and apply online to join #teamMHSflorida. Learn more below.

Responsibilities

Provides emotional support, counseling, clinical education and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decision-making.

Assists patients and families with resolving financial, psychosocial, functional, and administrative issues by advising of options and referring to appropriate resources. Intervenes as appropriate to advocate for patient and family.

Continuously reviews and evaluates patient progress as outlined within the plan of care. Communicates plan of care to patient and family and solicits concerns, questions, and issues for resolution.

Serves as a liaison between patient and clinical staff, administration, physicians, and community/external resources to coordinate/maximize resources and identify/resolve barriers to the plan of care.

May collect and assess data to identify quality trends or actual sources of risks to patients and employees. Collaborates with multidisciplinary team and committees with respect to quality outcomes.

Competencies

ACCOUNTABILITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION - EDUCATION, KNOWLEDGE OF DISEASE PROCESS, PATIENT AND FAMILY CENTERED CARE, PROBLEM SOLVING, PROFESSIONAL CREDIBILITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements

Accredited Program (Required)BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), Registered Nurse License (RN LICENSE) - State of Florida (FL)

Additional Job Information

Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: One (1) year of experience in related field. Other Information: **If RN, must be licensed. Master's in Social Work (MSW) degree preferred if degreed.

Working Conditions and Physical Requirements

Bending and Stooping = 80%

Climbing = 60%

Keyboard Entry = 80%

Kneeling = 60%

Lifting/Carrying Patients 35 Pounds or Greater = 80%

Lifting or Carrying 0 - 25 lbs Non-Patient = 80%

Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 60%

Lifting or Carrying > 75 lbs Non-Patient = 0%

Pushing or Pulling 0 - 25 lbs Non-Patient = 80%

Pushing or Pulling 26 - 75 lbs Non-Patient = 80%

Pushing or Pulling > 75 lbs Non-Patient = 80%

Reaching = 80%

Repetitive Movement Foot/Leg = 0%

Repetitive Movement Hand/Arm = 80%

Running = 60%

Sitting = 60%

Squatting = 60%

Standing = 80%

Walking = 80%

Audible Speech = 80%

Hearing Acuity = 80%

Smelling Acuity = 60%

Taste Discrimination = 0%

Depth Perception = 80%

Distinguish Color = 80%

Seeing - Far = 80%

Seeing - Near = 80%

Bio hazardous Waste = 60%

Biological Hazards - Respiratory = 60%

Biological Hazards - Skin or Ingestion = 60%

Blood and/or Bodily Fluids = 60%

Communicable Diseases and/or Pathogens = 60%

Asbestos = 0%

Cytotoxic Chemicals = 60%

Dust = 60%

Gas/Vapors/Fumes = 60%

Hazardous Chemicals = 40%

Hazardous Medication = 0%

Latex = 80%

Computer Monitor = 80%

Domestic Animals = 60%

Extreme Heat/Cold = 40%

Fire Risk = 60%

Hazardous Noise = 40%

Heating Devices = 60%

Hypoxia = 0%

Laser/High Intensity Lights = 0%

Magnetic Fields = 40%

Moving Mechanical Parts = 80%

Needles/Sharp Objects = 80%

Potential Electric Shock = 40%

Potential for Physical Assault = 40%

Radiation = 40%

Sudden Decompression During Flights = 0%

Unprotected Heights = 0%

Wet or Slippery Surfaces = 60%

Shift: Primarily for office workers - not eligible for shift differential