Head of Customer Success & Onboarding
Smokeball - Legal Software
Smokeball is seeking a VP of Customer Success to own onboarding, migrations, training, and support across our SaaS platform. You will lead end-to-end client journeys from contract signing to go-live, ensuring rapid value delivery and high client satisfaction. You will build scalable onboarding, data migration, and training programs, while shaping a high-performing, multi-disciplinary team across Onboarding, Migrations, Training, and Support. #J-18808-Ljbffr
- ...can grow with confidence. About the Role As Director (Head) of Customer Success Management, you own the post-launch merchant relationship... ...lead the Customer Success Management motions, including onboarding & lifecycle teams. You are the owner of Gross and Net Revenue...Suggested
- ...Head Of Customer Success KatRisk is a leading provider of catastrophe risk modeling solutions, dedicated to helping businesses and organizations... ...that drive adoption, retention, and expansion. Lead onboarding for new clients, ensuring a smooth and effective...SuggestedRemote work
- ...industry. We are seeking an ambitious, results-driven Director of Customer Success to lead our post-sales strategy, build a world-class CS... .... As a strategic "Player-Coach," you will own customer onboarding, retention, and expansion. You will work directly with key clients...SuggestedFull timeWork at office
- ...Senior Director of Customer Success About the Company Leading healthcare technology company providing an AI-native operating system... ...accountability, as well as owning the customer journey from onboarding to expansion. Cross-functional leadership is essential, as the...Suggested
- Job Title: Director of Customer Success Primary Location: Onsite (2 days per week in the Loop) Position Type: Direct Hire Overview TalentFish... ...acquisition strategy. This position exists to own the post-onboarding success of partner firms on the organization's core...SuggestedVisa sponsorship2 days per week
- ...Customer Success Director Stuut is transforming how B2B companies turn revenue into cash. Businesses worldwide have trillions tied up... ...application accuracy, dispute cycle time) Responsibilities Own onboarding through steady-state for an assigned account portfolio....WorldwideFlexible hours
- ...Director of Technical Account Management, Customer Success, Cybersecurity / DLP ~ Chicago, IL Leading DLP AI Cybersecurity Provider... ...ll turn complex cybersecurity challenges into seamless wins—onboarding global teams, preventing data leaks before they happen, and...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
$60k
...Title: Customer Success Manager (CSM) Manager: Customer Success Team Lead Department: Membership Services Location: Chicago, IL... ..., and expansion. Key Responsibilities: 1. Customer Onboarding & Adoption: Guide customers through the onboarding process...Full timeWork at office$122.3k - $218.55k
..., Indianapolis, Waltham, Philadelphia, Kennesaw)OVERVIEWThe Customer Success AD is a senior individual contributor responsible for driving... ..., tools, processes, and engagement strategies.Support onboarding and development of Customer Success Managers and Senior Customer...Full timeWork experience placementWork at office- ...drive that we as a company do and the strong desire to build a successful and lucrative sales career. Ideally, we would like people to... ...n Manage relationships with clients as we move through the onboarding process \n Must be passionate about research and development...Bi-weekly pay
$73.5k - $212.28k
...Description & SummaryThe OpportunityAs a CTIO - Activation & Customer Success - Manager you will lead customer success work within our... ...product innovation initiatives- Managing client relationships, onboarding activities, and ongoing service delivery to support adoption...Full timeH1b$135k - $165k
...now and create your future.The Digital Managed Services Client Success Manager (CSM) owns the client relationship, value, and... ...governance model (cadence, stakeholders, reporting) at client onboarding, and serve as the escalation point for client-facing issues, contractual...Hourly payFull timeRemote work$119.5k - $179.3k
...hard work pay off, for our people, our customers, and the world around us. As a Fortune 5... ...Evisort) within the Specialized Customer Success team in Workday’s Customer Success Center... ..., planned customer engagements (e.g., onboarding, value realization, optimization, and roadmap...Full timeContract workWork at officeRemote workHome officeFlexible hoursShift work$130k - $145k
...better product experiences — wherever their customers are. From the first product detail to... ...are now looking for a Senior Customer Success Manager to join our team in the United States... ...throughout their journey - from onboarding and adoption to business reviews and expansion...Full timeWork experience placement$80k - $125k
...perspectives are essential to our continued success.Our deep curiosity to learn and our... ..., we can’t wait to meet you.As a Senior Customer Success Manager, you will work closely with... ...need simply and seamlesslyWork with Onboarding Managers and other Customer Success Partners...Work at officeLocal area$98.5k - $172.7k
...Indianapolis, Waltham, Dallas, Philadelphia, Kennesaw) OVERVIEWThe Customer Success Engagement Manager plays a lead role in managing and driving... ...best practices and strategies, participates in training and onboarding, and mentors teammates in their growth and development....Full timeWork experience placementWork at office$98.56k - $147.84k
Job Description SummaryWe're hiring a Customer Success Manager to own the post-sale health of an assigned portfolio of icobrain customers... ...Contribute to building the scalable infrastructure of the function: onboarding templates, health-scoring criteria, QC checklists, and...Visa sponsorshipWork visaRelocation package$135.3k - $161.55k
...mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the... ...where humans with agents drive customer success, we're building the future of customer experience... ...touchpoints.Own implementation and onboarding conversations for your customers,...Work at officeLocal areaWork from home3 days per week- You Are:You are a customer-focused, relationship-driven professional who is passionate about... ..., mitigate risk, and drive customer success. A collaborative team player, you work effectively... ...sale relationship owner. Drive customer onboarding, adoption, engagement, and long-term...Full timeLive inWork at officeLocal area
$58.8k - $78k
DescriptionWhat We’re Looking For:As a Sr Customer Success Manager at Meltwater, each day is dedicated to ensuring the continued success... ...adoption to ensure ongoing value delivery.Conduct thorough onboarding and training sessions for new customers, facilitating seamless...Work at officeLocal area$100k
...with commercial ownership. You'll collaborate closely with Customer Success, Research, and Product to ensure clients are realizing value... ...Dental, and Vision)Additional CoverageCompany LaptopOne-time Onboarding Technology Stipend401(k) with Company MatchFlexible Time-OffHybrid...$65k - $80k
...Client Success Manager - Activation The Client Success Manager - Activation will support the execution of media campaigns across multiple... ...teams to support campaign delivery Assist with client onboarding, platform access, billing, invoicing, and other activation-related...Work at office- ...loss harvesting, automated rebalancing, custom indexes, intelligent transitions, advanced... ...AI workflows. We're hiring a Client Success Manager in Chicago. You'll be responsible... ...teams and operations leaders. Plan and lead onboarding: learn the firm's investment process,...
$60k
...Client Success Manager I (Chicago-Based) seoClarity is seeking a proactive, relationship-driven Client Success Manager... ..., you will manage a portfolio of global enterprise customers, helping them successfully onboard, adopt the seoClarity platform, and translate their SEO...Casual workWork at officeLocal areaRemote workWork from homeMonday to FridayFlexible hours- ...Director of Customer Success Continuum · Chicago (West Loop) · Hybrid (2 days/week onsite) Reports to: CEO · Leads: 2 Technical Account... ...rather than quarters. You will work closely with our CTO, Head of Product, CEO, Director of Integrations, and Director of Platform...Shift work2 days per week
- ...Electronic Discovery Customer Success ManagerChicagoJob DescriptionThe Customer Success Manager is responsible for helping customers obtain... ...closely with clients to ensure successful onboarding onto the firm's platform.Ability to multi-task and proactively...Work at office
- ...Position Summary The Practice Success Manager (PSM) serves as the primary operational partner to a portfolio of practices, driving... ...staffing needs in partnership with recruiting, including onboarding, training, and performance follow-up Lead or support the rollout...Work at office
$160k - $215k
...modern business travel, serving over 40,000 customers and nearly 2 million travelers, along... .... What You'll Do Own post-launch success for a portfolio of TMC partners and their... ...scoring models, QBR frameworks, or partner onboarding playbooks Exposure to commission, override...Contract workRemote work$120k - $180k
...El Segundo, CA . The Opportunity We're looking for a Customer Success Manager who thinks strategically and builds lasting partnerships... ...needs. Implementation & Workflow Design Lead seamless onboarding and implementation engagements, adapting our technology to...Immediate start$60k - $80k
...Customer Success ManagerMillions of companies fail each year because of poor financial management. Growing companies and their advisors... ...our users, understanding their needs, facilitating training/onboarding, and ensuring they're having the best possible experience......Remote workShift work
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