Insurance Specialist - Member Advocate

Job Description

Job Description

Member Advocate – Brick & Hamilton Partnership Health Centers

Full-Time | $50,000–$60,000 annually | Brick & Hamilton, NJ

Integrity Health is looking for a self-disciplined, energetic, compassionate, and service-oriented Member Advocate  to join our growing Partnership Health Center team.

This is a great opportunity for someone who enjoys helping people, solving problems, and making healthcare easier to navigate. The Member Advocate will support members and their dependents with healthcare and benefit-related questions and serve as a trusted resource in navigating the healthcare system.

Position Highlights

• Split time equally between our Brick and Hamilton Partnership Health Centers
• Serve as a high-touch resource for members and their dependents
• Assist with questions regarding benefits, claims, network access, prior authorizations, prescriptions, and other healthcare concerns
• Build strong relationships with members, client leadership, providers, and insurance partners
• Assist with wellness programs, health fairs, and other member engagement activities
• Work closely with clinical and administrative teams to resolve member issues

Qualifications

• Strong interpersonal, communication, and customer service skills
• Organized, dependable, and able to manage multiple priorities
• Ability to work independently while being a collaborative team member
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Experience with health insurance, benefits, claims processing, or healthcare administration preferred
• Bachelor's degree preferred but not required

About Integrity Health

Integrity Health manages health plans for public employers and operates dedicated Partnership Health Centers that provide convenient, high-quality healthcare for eligible employees and their dependents.

If you're a people-focused problem solver who wants to make a real difference in the healthcare experience , we'd love to hear from you.