Office Associate

Office AssociateAt Deibel Laboratories, our Office Associates are an important part of the laboratory operation. The Office serves as a key connection point between our clients, Sample Receiving, and the laboratory teams responsible for testing.This is not a traditional administrative position. It is a fast-paced, detail-driven role where accuracy, organization, communication, and the ability to think ahead matter every day.As an Office Associate, you will work with sample information, client instructions, emails, laboratory documentation, and internal systems to help ensure samples move accurately and efficiently through the testing process. You will also communicate directly with clients, coordinate courier pickups, and work closely with Sample Receiving and other laboratory departments.The strongest candidates are naturally curious, organized, resourceful, and comfortable connecting information from multiple sources. If you are someone who notices patterns, catches details others may miss, takes ownership of your work, and likes staying one or two steps ahead, this may be a great fit.These responsibilities build on the existing Deibel description, including client communication, client specifications, data entry, problem-solving, shipping, and flexibility to meet changing laboratory needs.We're looking for someone who combines strong attention to detail with an awareness of the bigger picture. You are likely to be successful in this role if you:Have strong attention to detail and can quickly spot inconsistencies or missing information.Are good at recognizing patterns and connecting information from different sources.Take initiative and personal ownership rather than waiting for every next step to be assigned.Think ahead and organize your work around what will be needed next.Stay focused and accurate in a fast-paced environment with frequent changes in priorities.Communicate clearly and professionally by email, phone, and in person.Are comfortable working independently while remaining highly connected to a team.Are curious and resourceful when something does not look right or information is incomplete.Can manage multiple priorities without losing track of important details.Understand how your work affects the people and processes that come after you.Enjoy being part of a team where people depend on one another to keep the day moving.Qualifications:High school diploma or equivalent required.Previous administrative, office, customer service, data entry, laboratory support, logistics, dispatch, or similar experience preferred.Strong computer and data-entry skills with the ability to learn new systems.Proficiency with Microsoft Office or similar business applications.Strong written and verbal communication skills.Strong organizational and time-management skills.Ability to maintain accuracy while working at a steady pace and managing multiple priorities.Ability to work effectively both independently and as part of a team.Ability to handle confidential information with professionalism and discretion.Physical Requirements:Ability to work for prolonged periods at a desk and computer.Ability to lift up to 15 pounds occasionally.Why This Role Matters:Every sample that enters our laboratory represents a client depending on Deibel for accurate, reliable food safety testing.Office Associates may not perform the laboratory testing itself, but their work helps make that testing possible. Accurate information, clear communication, thoughtful organization, and timely coordination at the beginning of the process can affect everything that follows.At Deibel Laboratories, we take pride in the role each associate plays in supporting food safety and protecting the people and communities our clients serve. Our work is guided by our principles of Quality, Service, Partnership, Professionalism, Education, and Transparency.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Deibel is committed to fostering a diverse and welcoming workplace with people of all types of backgrounds and experiences.