Warehouse Supervisor

Warehouse SupervisorThe Warehouse Supervisor is a frontline leadership role responsible for driving daily execution, performance, and engagement within the Shipping operation. This position plays a critical role in translating volume plans into results by leading teams, aligning labor to demand, and ensuring safety, quality, and service commitments are met.This role is ideal for a hands-on leader who thrives in fast-paced environments, enjoys coaching teams in real time, and is motivated by accountability and continuous improvement. The Operations Supervisor is also a key development role, preparing future leaders within the organization.Duties & Responsibilities:Provide direct supervision of 10–15 full-time associates and up to 60 temporary workers during peak season, including Leads and hourly team membersOwn daily shipping execution to ensure volume is processed safely, accurately, and on time, while supporting the Team Leads in executing daily production plansPartner closely with the Shipping Operations Manager to drive operational performance, labor efficiency, and team developmentSet daily priorities and expectations for Team Leads and associates based on volume forecasts and operational goalsLead daily communication with the team regarding volume, priorities, performance, and safety expectationsCoach Team Leads and associates through ongoing feedback, recognition, and corrective action, reinforcing accountability and consistencyEnsure adherence to customer-specific requirements, internal SOPs, and company policies across all shipping activitiesPromote and enforce safe work practices, including equipment usage, housekeeping, and ergonomic standardsMonitor operational performance using metrics and statistical analysis; communicate results and expectations to Team LeadsIdentify performance gaps and drive improvements to workflows, staffing models, and labor allocationSupport and lead continuous improvement initiatives that enhance productivity, accuracy, and cost performanceDevelop and coordinate training to ensure Team Leads and associates are proficient in shipping processesSupport onboarding, cross-training, and skill development, with a focus on building future supervisorsComplete performance reviews and support individual development plans for direct reportsCollaborate with cross-functional partners to resolve issues and support operational goalsPerform additional responsibilities as needed to support daily operations and team performanceSkills & Qualifications:5+ years of experience in warehouse or distribution operations, including at least 2 years supervising 5–10 direct reports and a temporary workforceAssociate degree or equivalent experience requiredDemonstrated success leading daily operations in fast-paced, high-volume environmentsProven judgment in the consistent application of company policies, procedures, and operational standardsExperience working independently with limited supervision while owning day-to-day operational outcomesStrong verbal and written communication skills, including experience creating performance reviews, development plans, and performance documentationConsistently models professional behavior and leads by example on the warehouse floorComfortable working flexible schedules, including overtime, based on business needsExperience navigating Warehouse Management Systems (WMS), using RF scanning devices, and performing accurate data entryDemonstrates strong collaboration skills, a solid work ethic, and commitment to team successProficiency with Microsoft Office tools (Excel, Word, Outlook)Comfortable using company communication tools (Microsoft Teams) to support daily coordination and executionForklift or material-handling equipment experience preferredReliable attendance and consistent job performanceDue to the critical nature of peak operations, full availability is required from October through December, including Thanksgiving week and December weekends. This is a company-wide expectation and essential to meeting customer commitments during peak volume periods. Candidates that are unavailable during these periods will not be considered as this is a company-wide blackout policy.The successful candidate will receive a conditional offer, contingent upon the successful completion of a background check conducted by our contracted third-party vendor. The specific clearance requirements vary by position and may include one or more of the following: criminal background check, credit check, employment verification, education verification, and driver's abstract review. If you have any questions along the way, please do not hesitate to ask.Solutions 2 GO Inc. is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.