Senior Support Engineer

Hcltech

Job Title

Job Summary To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.

Key Responsibilities

To troubleshoot and resolve tickets raised by the clients.
To undertake training programs for new joinees.
To perform knowledge transition during project enhancements.
To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
To update self on latest technologies and related areas.

Skill Requirements

null

Other Requirements

null

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Vacancy posted 2 days ago

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