Accounts Receivable Collections Associate

Job Description

Job Description

We’re looking for an Accounts Receivable Collection Associate to join our team on Long Island. We are an established real estate owner/management company in business for 85+ years with properties in Manhattan, Queens, Brooklyn, Scarsdale and the Bronx. 

Candidates must be self-driven, reliable and resourceful. Strong computer skills, proficient writing skills and strong communication skills are a must. This is an incredible opportunity for an extremely organized individual that thrives in a fast paced environment that requires multi-tasking, the ability to time manage, work independently or with a group, and transition from task to task with ease

Duties include receiving rental payments and posting amount to customer's account; preparing credits when necessary, and keeping records of collection and status of accounts.

Job Responsibilities:

· Reconcile and notify individuals (current tenants and post eviction tenants) of delinquent accounts by mail, email and/or telephone.

· Advise customers of necessary actions and strategies for debt repayment.

· Interface with various internal such as legal, leasing, and field managers, as well as outside vendors.

· Confer with customers by telephone to determine reasons for overdue payments and to review the terms of contracts.

· Locate and monitor overdue accounts, using computers and a variety of automated systems.

· Answer customer questions regarding problems with their accounts.

· Record information about financial status of customers and status of collection efforts.

· Sort and file correspondence and perform miscellaneous clerical duties such as answering correspondence and phones, and writing reports.

· Perform various administrative functions for assigned accounts, such as recording address changes