Credit Risk Analyst

Conducting hands-on investigations, the remote Credit Risk Analyst will review merchant accounts, apply risk assessment methodologies, and communicate findings to merchants while continuously deepening their expertise in credit risk management. Key responsibilities Review and investigate merchant accounts by analyzing business, transaction, fulfillment, and charge activity Own the quality and outcomes of merchant investigations while deepening knowledge of emerging credit risk threats Communicate directly with merchants to gather information, address concerns, and explain decisions Required qualifications Experience within financial services in a risk analysis or underwriting role in a digital payments, e-commerce, or marketplace environment Strong knowledge of merchant credit risk and charges, with the ability to connect multiple signals into a clear risk assessment Sound judgment and ownership when working through ambiguity Proficiency with MS Excel, Google Sheets, or similar spreadsheet tools A collaborative approach to sharing expertise and raising investigation quality across the team