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Housing Specialist

$23.5 per hour

System One Holdings, LLC

Housing Specialist

Location: Cleveland, Ohio Type: Contract To Hire Compensation: $23.50/Hour Work Model: Remote Hours: 8a-5p, M-F EST

Responsibilities

  • Conduct annual and interim eligibility reviews, rent calculations, and recertifications for HCV participants.
  • Explain program requirements and assist clients through intake, eligibility, and move processes.
  • Maintain accurate client records and ensure timely updates in agency databases.
  • Communicate effectively with landlords, tenants, and community partners regarding housing policies and program guidelines.
  • Review documentation to verify income, household composition, and continued program eligibility.
  • Ensure adherence to HUD regulations, Fair Housing laws, and agency policies.
  • Support achievement of performance goals (SEMAP and contractual standards).

Requirements

  • Associate degree preferred (Business, Social Work, or Public Administration ideal).
  • 3-5 years of experience in housing programs, social services, or related fields.
  • Strong customer service and communication skills; ability to handle a high-volume workload.
  • Proficient with Microsoft Office and housing program software systems.
  • Knowledge of HUD regulations and HCV program requirements strongly preferred.
  • Bilingual skills a plus.
System One Holdings, LLC
Vacancy posted 2 days ago
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