District Manager - Nationwide

Job Title District Manager – Sally Beauty Essential Function The District Manager is responsible for leading internal and external customer experience to drive sales results and all KPIs. They ensure all company processes and practices are adhered to, acting as the linchpin between strategy and execution. Strong working relationships with all Business Partners, maintaining a strong understanding of the region, SBH financial position, midrange plans, culture and competition. Primary Responsibilities 30% Brand: Provides leadership to deliver an exceptional customer experience that maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasizes both in‑store selling model and a channel‑agnostic approach to exceed expectations. Understanding of competition by observing and studying competitors, sharing insights with business partners. Ensures all brand standards are met: merchandising, POGs, marketing, back rooms, etc. 30% People: Develops and maintains recruitment, training, motivation, and discipline programs to drive results; builds and maintains a talent pool of future leaders. Uses LinkedIn, digital networking and social platforms to engage external candidates. Assesses Store Managers for talent opportunities and performance; engages direct reports on strengths and development via IDP. Ensures store managers develop their teams and sponsors strong relationships with business partners. 20% Safety/Loss Prevention: Ensures a safe store environment for associates and customers. Implements all policies, including social distancing practices. Protects company assets through strict procedures for shrink, damages, banking, etc. Utilizes reporting to analyze and improve compliance. Maintains HAZMAT training and execution. 20% Operations: Drives execution of all company processes through training, management, analysis, and continuous improvement. Manages payroll and controllable expenses (supplies, travel). Supports digital strategies using Omni‑channel fulfillment. Manages real‑estate matters (site feedback, relocations, new stores, store closings). Utilizes technology and company tools to drive results. Partners with Operations Business Partner. Knowledge, Skills, and Abilities High School Diploma or equivalent; a college degree is preferred. 5+ years of business, management, and/or merchandising experience. Specialty retail or trade knowledge, problem‑solving, and associate engagement skills. Experience with Multi‑Unit or Big‑Box Retail Management. Proficiency in candidate selection, sourcing, and education. Knowledge of inventory management strategies, merchandising techniques, and systems, including sales‑promotion activities. Ability to plan, organize, lead, and control. Ability to recognize, analyze, and quantify market trends. Skill in communicating the competitive landscape to drive local segmentation. Understanding of store capabilities and growth potentials. Willingness and ability to travel extensively, including overnights and weekends. Core Competencies GROW YOURSELF Passionate Learner: Desire to grow and learn, owns personal development, self‑motivated. Open to inputs: Humble learner who shares learning with others. Learning Agility: Learning mindset and intellectual curiosity. Innovation: Creative, strives for continuous improvement. Flexibility & Agility: Adapts to multiple demands, initiates change, tolerates stress. Follow‑through: Perseverance, works independently, prioritizes effectively. GROW THE TEAM AND CULTURE Talent Builder: Builds competent, diverse teams; hires, develops, motivates, mentors; prepares for future. Accountability: Holds people accountable. Empowerment: Motivates, recognizes, rewards. Effective Communicator: Candid, straightforward, inclusive, listens, conveys concise messages. Persuasive: Influencing, inspiring, negotiating. Team Builder: Builds strong partnerships, respects collaboration, values differences, prioritizes partnerships. Customer Focused Partner: Understands needs of internal and external customers, transparent, accountable. Continuous Improvement: Seeks feedback to improve customer experience. GROW THE BUSINESS Strategic Thinker: Visionary, long‑term focus, balances short and long term, embraces risk and competition. Business Acumen: Big‑picture understanding of business concepts and processes, aligns with organization, leads change inclusively. Results Driver: Executes plans, follows through, plans and schedules, time management, attention to detail, grit. Problem Solver & Decision Maker: Analyzes information, evaluates alternatives, makes sound decisions; demonstrates judgment and reasoning. Guideline Adherence: Interprets and adapts guidelines, develops and implements guidelines. Working Conditions / Physical Requirements The work environment involves everyday risks typical of offices, training rooms, retail stores, and commercial vehicles. Safety precautions such as safe work practices, avoiding trips and falls, observing fire regulations, and traffic signals are required. The position requires long periods of standing and extensive travel. #J-18808-Ljbffr