Membership Coordinator

Job Description

Job Description

Membership Coordinator
Part-Time, Non-Exempt
Location: Shawnee Club
Reports to: Club Director 
Schedule: Monday-Friday 2:00pm-7:00pm
Compensation : $17.00 per hour 

About Us 
Boys & Girls Clubs of Kentuckiana (BGCK) is an out-of-school time provider, offering a safe haven for youth who need us most. Our mission is to inspire & enable all young people, especially those who need us most, to realize & develop their full potential as productive, responsible & caring citizens.

Essential Job Responsibilities
The Membership Coordinator operates the front desk and is responsible for the processing and maintenance of the Club’s membership records.

• Youth Development 
  • Create a Club environment that supports and facilitates the achievement of the Youth Development Outcomes: Academic Success, Healthy Lifestyles, and Good Character & Citizenship
  • Provide guidance and role modeling to all Club members 
  • Provide on-site supervision to members to ensure a healthy and safe environment 
  • Maintain a positive outlook and attitude with members, and provide constructive feedback on their efforts and progress 
  • Assist members in building conflict resolution skills and teach them to accept responsibility for their actions 
• Administration
  • Maintain the front entrance area of the Club 
  • Provide courteous and quality customer service 
  • Greet all individuals that enter the Club 
  • Assist members, volunteers, guests, and staff with signing-in, as needed 
  • Answer phones, listen to voicemails, and return calls as needed 
  • Respond to Club emails
    • Process and maintain membership applications 
    • Provide general administrative and clerical support to the Club Director, Program Director, and other Club staff as needed in a friendly and cooperative manner 
    • Data entry for member system

  Additional Responsibilities 

• Travel between Clubs and/or the Admin Office for trainings and meetings 
• All other duties as assigned 

Physical Requirements of the Work Environment

• Ability to work in a fast-paced and loud environment 
• Ability to continuously stand and move around the Club 
• Ability to lift up to 30 pounds occasionally 

Qualifications

• Education 
  • High School degree or G.E.D. is required 
  • College degree from an accredited college or university is preferred but not required 
• Work Experience 
  • A minimum of one year’s work experience in a Boys & Girls Club or similar organization which includes the supervision of youth and the implementation of programs and activities 
• Skills
  • A passion and understanding of the mission, objectives, policies, programs, and procedures of BGCK 
  • Ability to maintain a positive, friendly, and cooperative attitude in the workplace 
  • High ethical standards 
  • Strong communication skills, both oral and written 
  • Ability to maintain professional relationships with internal staff and external partners 
  • An understanding of the needs and interests of young people 
  • Demonstrated knowledge of computers and other office-related technology

Benefits

• 401(k) Participation & Matching 
• Paid Time Off (PTO) 
• Self-Care Days 
• 12 Paid Holidays 
• Free Club Membership for Children of Staff

Our Commitment to Diversity & Inclusion 
The Boys & Girls Clubs of Kentuckiana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Boys & Girls Clubs of Kentuckiana is committed to a diverse and inclusive workforce, and welcomes applicants with disabilities and applicants from underrepresented racial and ethnic groups.

Request for Accommodation in the Recruitment Process 
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to View email address on click.appcast.io.

Disclaimer
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. Any benefits listed in this job description is presented for illustrative purposes. Ultimately, the full benefit package available to an employee will be outlined in an employment offer letter. All offers of employment are contingent upon successful outcomes of a background check.