Remote Director of IT Service Delivery & Customer Experience
TISTA Science and Technology
TISTA Science and Technology Corporation in Rockville, MD is seeking a Business Office Integration Director to lead the contractor-side delivery of IS customer services, spanning intake, ServiceNow and Power BI development, and executive communications. You will drive collaboration with FinOps, Data Center Operations, and Service Delivery, own deliverables, and ensure performance against contract standards while safeguarding government oversight. #J-18808-Ljbffr
- ...Financial Group, Inc. is seeking a senior IT leader to recruit, develop, and... .... The position requires extensive experience in infrastructure, ITIL/ITSM... ...certifications, and Microsoft Intune/Fresh Service expertise, with a history of leading remote teams and enterprise IT #J-18808-...Remote work
- ...Optimum Communications Inc. seeks a Director of Service Delivery & Process Management in Plano, TX. You will define,... ...Management within ITSM, strong ITIL background, and experience leading cross-functional teams to improve customer experience and operational excellence. #J-...Suggested
$221.2k - $387.1k
...RoleServiceNow is seeking a Director of Engineering to... ...the architecture, delivery, and evolution of key services within the HR... ...seamless employee experiences through intelligent... ...delivering greater customer value and product innovation... ...(flexible, remote, or required in office...Remote workWork at officeImmediate startFlexible hours- ...The Manager of IT Service Desk and Delivery (North America) is responsible for leading the North America Service Center within the Global... ...execution, workforce leadership, operational excellence, customer experience, quality, automation adoption, and continuous improvement...Suggested
- ...identifies solutions with IT equipment and... ...solutions defined in the Service Catalogue. Provides... ...internal and external customers. Securely maintain the... ...through positive customer experiences. Works at an intermediate... .... ~ Experience with Remote support tools. ~...Remote workFlexible hours
$200k - $250k
...AI, product development, and customer experience—often within complex... ...and remain accountable beyond delivery. We are ambitious about the... ...Location: Southern California / Remote Type: Full-time Travel: 25%About... ...Harmonica, our multi-agent service delivery platform. You'll...Remote workFull timeTemporary workLocal area- ...The Director of Service Delivery owns iEnet’s services organization; engineering, project management... ...including any products we build for customers, and the revenue stream that runs through... ..., specifically cycle time, customer experience, and margin. Introduce tools,...Work at office
$150k - $170k
...professionals, and ancillary services. Founded in 2013,... ...to the Sr Director of Engineering,... ...Director of Service Delivery provides strategic... ...responsive, customer-focused technology... ...Qualifications Required Experience 8+ years of... ...technology support, IT service management...Work at officeLocal areaHome officeMonday to FridayFlexible hours- ...Communications Inc. seeks a strategic leader to own and advance all CPTO service delivery processes, including Incident, Problem, Change, Event, and... .... The role requires 10+ years in Change Management within ITSM, ITIL expertise, and ServiceNow/Remedy experience. #J-18808-Ljbffr
- ...Leading a global team, the full-time remote Director of Marketing Technology will define and implement the marketing technology and... ...business priorities while enhancing operational efficiency and customer experiences. Key responsibilities Develop and own the marketing...Remote workFull time
- ...Bright Horizons Family Solutions, LLC. is seeking a Director of Service Delivery to lead cross-functional teams delivering services across... ...stakeholders to ensure quality, compliance, and exceptional customer experience. The role emphasizes leadership, scalability, and...
$98.1k - $143k
...our group:End User Services (EUS) is a... ...Seagate's Global IT organization, responsible... ...services and employee experiences across the... ...partner for local and remote employees and business... ...exceptional customer service standards,... ...excellence.Service Delivery & Operational Excellence...Remote workFull timeTemporary workWork at officeLocal areaWorldwideFlexible hours- ...seeking a Digital Marketing & Ecommerce Manager to own our website and customer portals, delivering intuitive experiences for customers to find information, manage orders, and complete self-service tasks. You will partner with Product, Marketing, Operations, UX, Analytics...Remote work
$190k - $195k
...technology leaders to shape IT strategies that drive growth... ..., compliance, and improving customer experience. A key part of this role... ...risk program for a financial services firm to meet regulations and... ...the flexibility of working remotely and the collaboration, connections...Remote workMinimum wageWork at officeLocal areaFlexible hours3 days per week1 day per week$223.2k - $262.4k
...effective in working together and realizing their goals. Our Customer Experience team is committed to helping customers in their post-sales... ...cost customer lifetime value. This role can either be fully remote depending on which US state you live in, or based in our San...Remote workLive inWork at officeLocal areaWork from homeWorldwideShift work$105.91k - $160.2k
...agriculture, construction, field services, transportation, and... ...About the role: The Commercial Customer Success team supports hundreds... ...friction points in the customer experience, create proactive... ...agents you deploy. This is a remote position open to candidates residing...Remote workFull timeFlexible hours- ...\n The Senior Director and Head of Infrastructure... ...& Technology Services owns the technology... ...and help desk experience through which employees... ...employee and customer-facing system that... ...in Pittsburgh, PA. Remote candidates located... ...technology. \n IT Service Management...Remote workFull timeContract workWork at office3 days per week
- ...hyperconverged solutions for customers around the globe.... ...through the delivery of innovative products and services, with a philosophy... ...in-class customer experiences, partner success,... ...is hiring a Director of IT to lead corporate... ...• Own office and remote-worker connectivity...Remote workFull timeContract workTemporary workWork at officeFlexible hours
- ...solutions, the full-time Director of Service Delivery will ensure client satisfaction... ...governance standards in a remote work environment. Key... ...implementation programs, ensuring customer expectations for scope,... ...: 15+ years of experience in IT Delivery, Professional Services...Remote workFull time
- ...a leading Insurance organization in New York to recruit a Senior Director of Global Service Delivery. You will guide enterprise IT support, establish scalable global standards and elevate user experiences. You will oversee ITSM, incident and change processes, vendor management...
- ...in student information. Our customers include school districts... ...doThe Manager, Infrastructure Services will lead the engineering,... ...Engineering, Security, Corporate IT, Customer Experience Operations, and other... ...flexibility to work offsite (remote). Infinite Campus is a...Remote workTemporary workLocal areaFlexible hours
- ...Samsara is hiring a Digital Customer Success Manager, AI & Automation. This role develops agentic systems to support a digital-first... ...solutions, collaborating across teams to ensure a cohesive customer experience while driving adoption and reducing churn. #J-18808-LjbffrRemote work
- ...is looking to hire a Director, GTM Strategy & Planning... ...join Sprout's Sales & Customer Experience team? At Sprout Social... ...(PLG, partners, self-service) using TAM/SAM analysis... .... Sprout maintains a remote workforce in many places... ...in a Sprout office, it will be evident in the...Remote work16 hoursContract workFor contractorsWork at officeLocal areaWork from homeHome officeFlexible hoursShift work
$120k - $150k
...leading a team of FAS to support customers, sales and R & D teams in... ..., exceptional customer experience, and alignment between product... ...commercial sales organizationworking remotely to cover the upper Midwest... ...positioning of value added services.Represent the company as a...Remote workFull timePart timeWork from homeFlexible hoursNight shift$75k - $87.5k
...Department: Customer Success Position: Customer Success Manager... ...recommendations for additional products & services. Own a number - understand... ...create a seamless customer experience for your portfolio and... ...: This position is remote, U.S.-based. Candidate must live...Remote workWork experience placementLive inImmediate startWork from homeFlexible hours$63.39k - $66.56k
...annually from our diverse service area, which offers a... ...an excellent student experience, the IT Manager is considered... ...leadership in the delivery of technical... ...to occasionally work remotely, but does require a strong... ...strong relationships with customers, understand their IT...Remote workFull timePart timeLocal areaImmediate start$8.49k - $14.36k
...: IT Director of Service Delivery Date: Jun 2, 2025 Location: AUSTIN, TX WHY WORK FOR DFPS? The Texas Department of Family and Protective... ...from an accredited four-year college or university. Experience and education may be substituted for one another; or accredited...Remote workFull timeTemporary workPart timeWork experience placementWork at officeLocal areaShift workDay shift$133.4k - $233.7k
...Join to apply for the Customer Success Manager, Digital... ...get the best candidate experience, please consider applying... ...with the customer’s IT and business executive... ...Signature Success catalog of services as required for your... ...Success Manager - 100% remote - US Senior Customer...Remote workFull timeWork experience placementWork at officeFlexible hoursWeekend work3 days per week$100k - $115k
...OverviewThe Motorola Solutions Customer Success Team empowers... ...Software products and services. We build strong... ...that the customer experience with Motorola Solutions... ...committed to consistent delivery and follow through to... ...Travel:This is a fully remote position that requires...Remote workFull timeRelocationFlexible hours- ...Digital Product Manager, Field & Customer Applications is responsible... ...capabilitiesCollaborate with UX, IT, and other internal teams to... ...drive innovationEducation and Experience: Required:Bachelor’s degree in... ...use of technology, and remote work standards.This position follows...Remote workFor contractorsWork at officeMonday to FridayFlexible hours
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