Planner/Scheduler/CSR

Are you ready to play a vital role in a dynamic manufacturing environment? We’re seeking a proactive and personable Manufacturing Account Coordinator to join our client's team in Ohio. This pivotal role combines customer service expertise with account management, ensuring our clients receive exceptional support and solutions at every interaction. If you’re detail-oriented, thrive in a collaborative setting, and have a passion for building strong customer relationships, this opportunity is perfect for you! What You’ll Do: Handle inbound sales and customer inquiries with professionalism and ease Overcome technical and business objections while promoting our services Track stock levels, estimate delivery dates, and coordinate timely shipments Build and nurture lasting customer relationships through excellent service Prepare and maintain reports of transactions using various sales systems Collaborate with outside sales teams to ensure customer satisfaction Investigate and resolve delivery or service issues promptly Analyze sales data to identify trends, forecast sales, and improve strategies Required Skills: Strong problem-solving abilities and analytical thinking Excellent interpersonal and customer service skills Effective verbal and written communication capabilities Proficiency in basic math and ability to interpret numerical data Ability to adapt quickly to changing priorities and work environment Experience with CRM or ERP systems is a plus Nice to Have Skills: Experience with IQMS Knowledge of inventory control and procurement processesAbility to work seamlessly with cross-functional teams Preferred Education and Experience: Associate's degree or equivalent from a two-year college or technical school This is your chance to join a forward-thinking team dedicated to excellence in manufacturing and customer satisfaction. Bring your enthusiasm and skills to a vibrant workplace. #J-18808-Ljbffr AllTek Staffing & Resource Group, Inc.