IT Asset Manager

IT Asset Management RoleSerco has a wonderful opportunity for you! The IT Asset Management role will be on a dynamic team, supporting Team Submarine In-service Program Office. Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors. Team Submarine's Submarine COLUMBIA Class Program Office is responsible for: The construction of COLUMBIA Class submarines, financial and budget management, shipyard support of submarines, vendor support of submarines, logistical support, quality assurance (SUBSAFE), and post-delivery submarine certifications and test programs. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.Must be able to obtain/maintain/transfer a U.S. Department of War (DoW) Secret security clearance. In this role, you will:Organize and maintain electronic and physical document systems.Manage government issued laptops, phones, and other devices for personnel.Manage personnel electronic accounts with ACIO databases.Manage swipe access to relevant buildings/spaces for government employees and government contractors.Perform basic research and follow-up on IT assets with the ability to work with multiple data sources.Work in unison with multiple internal and external teams, including customers, cellular carriers, Tier 2 technicians, specialized reach-out/project teams.Do the troubleshooting and escalate as needed and ensure problem ownership.Provide reassurance to end users when delivering solutions and diagnosing issues.To be successful in this role, you will have:Must be able to obtain/maintain a Secret security clearance.A Bachelor's degree and 5 years of experience. or an Associate's degree and 7 years of experience or a High School diploma/GED or equivalent military experience with at least 9 years of related experience.An advanced MS Office skillset to include Outlook, PowerPoint, Word, Teams, and Excel.The ability to multi-task in a fast-paced environment accepting emergent tasking with little to no supervision and/or direction.Discretion in performing specified work requirements.Outstanding written and oral communication skills to communicate effectively and build strong working relationships with a vast team of diverse professionals.Attention to detail and the ability to meet tight deadlines, as well as work independently and with sufficient knowledge to present projects to senior management.The ability to effectively use Microsoft Suite.The ability to travel 10%.Additional desired experience and skills:Any military experience preferred.Experience managing government issued IT assets for personnel.If you feel your skillset is a match to the aforementioned requirements, then you should be ready to take the next step of your career path, apply today!