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Customer Experience Call Center Supervisor

Mecklenburg County

Mecklenburg County Park and Recreation Department seeks an experienced Administrative Support Supervisor to lead the day-to-day operations of the Customer Experience Call Center, ensuring timely, professional, and welcoming assistance to residents and visitors seeking information about parks, programs, facilities, events, and services. The ideal candidate will supervise a call center team, manage workflows, coach staff, analyze service data, and collaborate with the safety manager on training #J-18808-Ljbffr

Vacancy posted 3 hours ago
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