Client Services, Project Coordinator

Job Description TransPerfect Legal (TL) empowers legal professionals to leverage AI, analytics, and multi-language technology across e-discovery, forensic consulting, due diligence, privacy, managed review, and staffing projects. TL delivers software and service solutions to every Am Law 200 and Global 100 firm, and the majority of Fortune 500 corporate legal departments. TransPerfect Legal is a division of the TransPerfect family of companies. What You Will Be Doing We are seeking goal‑oriented, organized, energetic, and talented individuals who have a passion for problem‑solving. With primary responsibilities in Project Management, Logistics, and Quality Assurance, the Client Services team’s mission is to retain and grow client relationships by orchestrating the entire project lifecycle and delivering a superior level of customer service. Responsibilities Respond to client requests for new project initiatives by monitoring external and internal email correspondence. Collaborate with members of the production, tech, and sales teams to assess the scope of work and produce cost estimates. Frame project instructions, specifications and deadlines within our internal job‑tracking system. Serve as the primary point of contact for clients and third‑party vendors. Manage client relationships and set expectations in increasingly tight timeframes. Oversee full project lifecycle; monitor and communicate progress; ensure strict adherence to deadlines, protocols, and budgets, and ultimately produce high‑quality deliverables. Provide training and guidance on best practices to support process improvement and optimization, and aid in scoping and developing technical solutions (for experienced candidates). Perform other special projects or duties as required. About You Creative thinker – curious and unafraid to ask questions. Hard worker – industrious and diligent in everything you do. Innovator – willing to initiate changes and introduce new ideas. Your Experience Includes Minimum Bachelor’s degree or its equivalent. Flexibility to work rotating shifts on a weekly basis, including some weekends and evenings. Superior written and spoken communication skills in English. Strong attention to detail and an outgoing personality, with willingness to take initiative on new projects. Ability to work in a fast‑paced and team‑oriented environment, collaborating with numerous teams across multiple departments, all with the goal of providing exceptional client service and delivering a superior product to all clients at all times. Willingness to work under pressure, juggling multiple projects and deadlines simultaneously while remaining calm, collected, and professional. Desire to build external relationships with clients and internal relationships with peers and coworkers from other departments. Benefits We offer a comprehensive benefits package including medical, dental, and vision insurance, 401(k) matching, access to child‑care providers, and other TransPerks. TransPerfect provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. #J-18808-Ljbffr TransPerfect Legal