Field Crisis Supervisor, Homeless Outreach Team

Clinical Homeless Outreach Team Supervisor What We Offer Guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement Plan 140 hours of PTO earned within first year plus 11 paid holidays, 1 personal holiday and 1 volunteer day per year Competitive medical, dental and vision plans effective within 1 month of start date Location The City and County of Denver supports a hybrid workplace model. In this position, you can expect to work mostly in the field, and within the office when needed. The office for this position is located at 201 W. Colfax Ave., Denver, CO 80202. What You’ll Do The Denver Department of Public Health and Environment (DDPHE) is the City’s accredited public health agency, promoting healthy people, healthy pets, and a sustainable environment through education, engagement, and enforcement. Services are delivered through the eight divisions listed below. To learn more about DDPHE and the divisions below, visit As the Clinical Homeless Outreach Team Supervisor, you will perform supervisor duties over Clinical Navigators who provide intensive professional crisis intervention and management including assessments, crisis intervention and management, 27-65 evaluation and documentation, level of care determination, acute safety planning, referral and connection to appropriate resources alongside DPD HOT Officers. You will be working and collaborating with the Denver Police Department, and a multidisciplinary team from DDPHE and other city agencies. This is a working supervisor and will include days in the field as a co-responder, in various parts of Denver, and in all weather conditions. Supervise and support Clinical Navigators providing on-scene behavioral health evaluations, crisis interventions, safety planning, and referrals to appropriate resources and services; provide guidance on clinical best practices and crisis intervention strategies. Conduct regular performance evaluations, and regularly review clinical records and documentation for quality, timeliness, and accuracy and in compliance with state and federal standards and requirements and provide feedback to team members as necessary. Identify and maintain partnerships with other City programs and departments, community organizations, public safety agencies Collaborate with law enforcement partners to strengthen program ties, enhance program effectiveness, and ensure comprehensive support for the Denver community. Assist in identifying, creating, and facilitating appropriate and ongoing trainings for clinical staff, ensure that staff. Actively participate in fieldwork, performing Co-Responder duties alongside law enforcement partners to provide direct support. Assess and address the clinical needs of individuals served by the Clinical Homeless Outreach Team during field operations, providing direct support. Seek and integrate community feedback to continuously enhance program services and address evolving community needs. In collaboration with Program Manager, assist in writing, editing and maintaining program policy and procedures. Provide supervision through 1:1 and group meetings on a regularly scheduled basis to review schedules, time off requests, clinical issues and case successes and concerns. This position operates outside, in potential inclement weather conditions including extreme heat or cold. This position also requires the operation of a city vehicle and could be required to lift equipment and samples weighing up to 30 lbs. What You’ll Bring We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level. Experience working with unhoused community members, severe/persistent mental illness, traumatic brain injury, dementia, trauma-responsive care, intellectual/developmental disabilities, substance use disorders, suicide assessment, safety planning and crisis de‑escalation Knowledge of the legal and ethical frameworks for area of licensure, as well as understanding of criteria for mental health care and treatment in Colorado statute (Title 27, Article 65, C.R.S.) Experience working in co‑response or crisis settings Ability to establish and maintain effective working relationships with superiors, internal and external agency leadership, coworkers and other first responder agencies (PD, EMS, Fire) Comprehensive knowledge base of crisis services and mental health/substance use related resources and criteria to access resources within the Denver metro area Knowledge of the emergency response system including experience working with law enforcement Enjoyment from working outside of the typical office space Experience providing clinical supervision Required Minimum Qualifications Education Requirement: Master’s Degree in Social Work, Psychology, Marriage and Family Counseling, Counseling, or a closely related field. Experience Requirement: Three (3) years of experience in crisis intervention, suicide and risk assessment, verbal de‑escalation, and differential diagnosis working with individuals experiencing severe and persistent mental illness, substance use, and other at‑risk populations or three (3) years of experience in a co‑response related position. Education and Experience Equivalency: No substitution of experience for education is permitted. License/Certification Requirement: Possession of a Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) per the provisions of the Colorado Revised Statutes for the State Board of Licensed Professional Counselor, or Social Worker Examiners. If you hold a current, equivalent license in another state, you must obtain licensure with the Colorado Department of Regulatory Agencies (DORA) prior to the start date. Must obtain CPR and First Aid certification within the initial probationary period. Must possess a valid Colorado Driver’s License. Must pass an initial pre‑security clearance screening and maintain CBI (Colorado Bureau of Investigation) certification as a condition of employment. Must be available for on‑call work schedule assignments that require working nights, weekends and holidays. Must successfully complete the initial probationary period and training. Licenses and certifications must be kept current as a condition of employment. Equal Employment Opportunity The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real‑time captioning via CART, or disability‑related accommodations. To request any of these services at no cost to you, please contact View email address on click.appcast.io with three business days’ notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. #J-18808-Ljbffr City and County of Denver