Customer Marketing Specialist - Customer Advisory

Responsibilities Lead and scale the Global CxO Customer Advisory Board Management program to capture and synthesize high-level strategic feedback. Facilitate impactful virtual and in-person regional CAB meetings across North America, EMEA, and APAC. Pioneer the use of AI-enabled tools to extract, curate, and deliver exceptional market and customer insights. Author and present professional executive insight reports to internal product, marketing, and sales stakeholders. Create a scalable replication playbook enabling regional and country-specific teams to successfully deploy local portfolio boards. Requirements Proven experience managing customer advisory boards, executive conference tracks, or user groups within a B2B SaaS technology environment. Extensive background working in fast-paced technology companies with strong cross-functional matrix collaboration skills. Exceptional interpersonal and written communication skills with a track record of engaging and building trust with executive-level customers. Solid background in leveraging artificial intelligence tools to improve program productivity and insights delivery. Bachelor’s degree in Marketing, Business, Architectural Design, Engineering, or Construction Management. Demonstrates expertise in managing Customer Advisory Boards and leveraging AI-enabled tools to enhance insights and productivity. Proven ability to engage with executive-level customers and facilitate impactful meetings across global regions. #J-18808-Ljbffr Jobtailor