Insurance Customer Service Representative
Jodi Enderson Agency, Inc.
Job Description
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
**All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position.**
Responsibilities
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Process customer policy change requests, complete Evidence of Insurance requests and take premium payments form clients.
- Handle all incoming claim calls from customers and make claims follow up calls.
- Document each customer contact..
- Ask each customer for referrals and explain our referral program.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Informs customers of promotions and new or upgraded products using prepared scripts.
- Respond to all inquiries, cancellation requests, and sales requests within a specified time frame.
Requirements
- Property & Casualty insurance license preferred.
- Life & Health Insurance license preferred.
- Possess a genuine willingness to learn, be intuitive and resourceful and be coach able.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Follow through and exceed current and prospective client expectations.
- Respond to all inquiries, cancellation requests, and sales requests within a specified time frame.
Benefits
- Paid Time Off (PTO)
- Health Insurance
- Mon-Fri Schedule
- Retirement Plan
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Insurance Customer Service Representative in Rapid City, SD vacancy
- ...people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, retirement planning, business insurance, college...SuggestedFor contractorsWork at office
Bruce Kitterman - State Farm Agent
Rapid City, SD2 days ago $75k
...Job Description Job Description Job Title: Licensed Customer Service Representative (CSR) Company: Gene Hufford Agency, Inc. Since 1989 Job Type: Full-Time Licensed Insurance Customer Service Representative (CSR) Job Summary Gene Hufford Agency, Inc....SuggestedFull timeWork at officeRemote workGene Hufford Agency, Inc
Rapid City, SDa month ago- ...Salary Range: Undisclosed, Job Shift: Day, Job Category: Customer Service, Ready to take the next step in your insurance career? Position Overview We are seeking a customer-focused Insurance Customer Service Representative to support clients with their insurance needs while...SuggestedFull timeWork at officeShift work
$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible... ...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
Rapid City, SD4 days ago- ...Are You Driven & Ambitious? This busy insurance and financial services office has a passion to make a difference in the lives of others and better... ...the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including...SuggestedFor contractorsWork at office
Jeff Johnson
Rapid City, SD4 days ago $50k
...Insurance Account Manager – Customer Care Starting Salary: $50,000+ | Commission & Bonuses | 24 Paid Days Off | 5% Retirement Match Kitterman State... ...Care team in Rapid City. This isn't a call-center customer service position. You'll build relationships with customers,...For contractorsBruce Kitterman
Rapid City, SD22 hours ago- ...dynamic and motivated Sales Representative to join our vibrant team and... ...propel the growth of our life insurance products. As a key player in... ...relationships, uncover customer needs, and offer tailored life... ...offering continuous support and service. Conduct regular follow-ups...Full timeFlexible hours
The Bill Lampe Group Inc.
Rapid City, SD3 days ago $2,500 - $5,000 per month
...About the Company Our agents help families across the country find the Life Insurance, Retirement Solutions, and Financial Services Solutions they need to protect their futures. About the Role As a Sales Specialist, you will help clients understand their life...For contractorsRemote workGibbons Group Inc
Rapid City, SD1 day ago- ...greatness. Work for CombinedCombined Insurance, a CHUBB company and leader... ...includes building lasting Customer relationships, making sales... ...associated with this posting represents the potential earnings... ...by its extensive product and service offerings, broad distribution...For contractorsWork at officeLocal area
- ...growing team as Remote Commission-Based Sales Specialists in the insurance industry. This is a fully remote 1099 opportunity offering... ...virtual consultations to identify client needs Present customized insurance solutions Guide clients through the enrollment...Remote work
AYS Group
Rapid City, SD3 days ago $40k
...About the Company Farmers Insurance is hiring Inbound Sales Consultants for our Direct Sales division in Grand Rapids, MI. This is a phone-based sales role built around warm, inbound customer inquiries — people already shopping for insurance who need someone to...Full timeWork at officeRemote workMonday to FridayShift workFarmers Insurance Agencies
Rapid City, SD1 day ago$15 per hour
...exemplary experience and atmosphere to every Goodwill customer through outstanding customer service and maintaining a clean, inviting, and shoppable... ...hire. With eligibility for Health Dental, and Vision Insurance after 30 days of employment. See more benefit details...Hourly payPart timeLocal area- ...About the Opportunity Rivercity Insurance and Financial Services is seeking motivated Sales and Marketing professionals to grow within the insurance and financial services industry. This role is ideal for individuals with an interest or background in: Sales and...Remote workFlexible hours
Rivercity Insurance & Financial Services
Rapid City, SD2 days ago - ...growing. In partnership with a nationally recognized financial services organization, we are selectively bringing on motivated... ...Retirement planning • Debt elimination through specialized insurance strategies What You’ll Do • Meet with clients who have...Full timePart timeRemote workWork from homeFlexible hours
McKay Life Agency
Rapid City, SD16 hours ago - ...Prevail Financial is a growing financial services organization focused on helping... ...interaction. Role Description The Insurance Sales Specialist is a part-time (full time... ...remote interactions. Basic sales and customer service skills, such as lead follow-up,...Full timePart timeWork at officeRemote workFlexible hours
Prevail Financial
Rapid City, SD4 hours ago $16 - $18 per hour
...background check & drug screen. What We Offer: $16-$18/hour DOE 35-40 hours per week Excellent Store Culture Health and Dental Insurance Life Insurance Flexible Spending Account Paid Vacation and Sick Leave for Full-Time Employees 401k (with company match)...Full timeWork at officeLocal areaFlexible hoursAvis Rent A Car-Rapid City
Rapid City, SD8 days ago- ...calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing... ...may also contact you via text message from an identified NVA representative for recruiting-related communication - All job...Local area
NVA
Rapid City, SD1 day ago - ...search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part... ...Reimbursement ~ Gym Reimbursement Program ~ Health insurance & Prescription plans, if eligible ~ Paid holidays,...Start working todayLocal area
U-Haul
Rapid City, SD16 hours ago - ...Customer Service Representative As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships... ...exceptional benefits package including: ~ Health Insurance – Dacotah Bank pays 100% of the premium for individual or...
Dacotah Bank
Rapid City, SD1 day ago - ...processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure...
Vinton Veterinary Hospital
Rapid City, SD3 days ago $19 - $20 per hour
...Kieffer Sanitation is looking for a high energy Customer Service Representative to join our team in Rapid City, SD Pay- $19-20/hour Why you... ...account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect...Contract workTemporary workWork at officeMonday to FridayFlexible hoursWaste Connections
Rapid City, SD1 day ago$750 per week
...Over 100 Years of Trusted Service Servall Uniform & Linen... ...services and products to our customers for over a century. We serve... ...(Customer Service and Sales Representative) who treats a route as a book... ...Must be 21 (required for auto insurance). Maintain a valid driver...Local areaMonday to FridayServall Uniform & Linen Supply
Rapid City, SD16 days ago- ...Job Description Job Description Customer Service and Sales Representative (Relief Driver) Location: Rapid City, SD (Travel to Gillette, WY and... ...Qualifications: Must be at least 21 years of age (insurance requirement). Valid driver’s license with a clean driving...Full timeMonday to Friday
Servall Uniform & Linen Supply
Rapid City, SDa month ago - ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
Rapid City, SD16 hours ago - ...to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives present Cutco cutlery through preset virtual or in-person appointments. Previous sales experience or knowledge is not required...Weekly payExtra incomeTemporary workPart timeWork from homeFlexible hours
Vector Marketing
Rapid City, SD16 hours ago - Stanton & Company is seeking an Account Coordinator who is energetic, creative, interested in the media landscape, and possesses strong writing skills to support key accounts. Our clients are in the healthy, active living category, including health and wellness, beauty...InternshipLocal area
Stanton & Company
Rapid City, SD16 hours ago - ...Opportunities for leadership and advancement No previous merchant services experience required Who We’re Looking For We welcome... ...from all backgrounds—sales, hospitality, retail, construction, customer service, management, military, entrepreneurship, recent...For contractorsImmediate startFlexible hours
Paydora Pay
Rapid City, SD4 hours ago - ...coordinator will be a key interface between MCG and customers, and will be expected to deliver professional and responsive services that enhance customer relations and MCG... .... The requirements listed below are representative of the knowledge, skill, education, and/or...Work at officeRemote workFlexible hours
MCG Energy Solutions
Rapid City, SD1 day ago $60k - $75k
...day to day: keeps them growing, keeps execution tight, keeps the customer close, and holds the standard on every load. This is an... ...to get loads covered, moved, and delivered on time. Hold the service standard on every shipment. Catch problems early, drive them to...Full timeWork at officeRemote workRelocation packageServe Freight
Rapid City, SD4 hours ago- ...territory. Effectively leverage superior sales, problem solving and customer service skills to develop and maintain contacts and professional... ...package which includes: medical, vision, dental, life insurance, 401(K) Savings and company paid retirement plan, paid vacation...Contract workFor contractorsWork at officeLocal areaRelocation packageFlexible hoursNight shift
Snap-on, Commercial & Industrial
Rapid City, SD2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Insurance Customer Service Representative. Be the first to apply!
Related searches
- medical insurance claims specialist Rapid City, SD
- insurance specialist Rapid City, SD
- insurance professional Rapid City, SD
- licensed health insurance agent work from home Rapid City, SD
- insurance agent training Rapid City, SD
- remote insurance agent Rapid City, SD
- insurance representative Rapid City, SD
- insurance broker Rapid City, SD
- insurance agents Rapid City, SD
- life insurance specialist Rapid City, SD