Sr. Product Manager

Torsh Inc. is an education technology company that produces a suite of coaching and professional development products, including Torsh TALENT, a cloud-based coaching and professional learning platform through which all of the disparate elements of coaching can be organized, tracked, implemented and managed; SESEBA powered by Torsh, a research-based and evidence-backed coaching model that supports educators who teach Multilingual Learners in grades pre-K through 3; and DEC Certify powered by Torsh, a self-paced, interactive professional learning program developed in partnership with the Division for Early Childhood (DEC) and grounded in the DEC Recommended Practices, which supports early intervention and early childhood special education (EI/ECSE) practitioners who serve young children with disabilities and their families. Our core mission is to improve student outcomes by increasing educator effectiveness. We do this by helping schools and organizations increase educator instructional capacity, improve the delivery of educator professional development, and generate insights into educator effectiveness.

The Senior Product Manager role reports to the company's Head of Engineering and Product and owns the product strategy and roadmap for Torsh TALENT, SESEBA powered by TORSH, DEC Certify powered by TORSH, and any other new products Torsh creates. This role leads major product initiatives from discovery through launch, using customer feedback, market insights, business priorities, and performance data to decide what to build next and measure impact. The ideal candidate is a strategic thinker and hands-on product leader with a proven track record of successfully managing software products from concept through launch and continuous improvement.

Responsibilities

• Own the product roadmaps for Torsh TALENT, SESEBA powered by TORSH, DEC Certify powered by TORSH, and any other new products created by Torsh.
• Manage shared roadmaps with partners, balancing partner requirements with customer needs, business priorities, and the core platform's long-term direction.
• Conduct customer research and use market trends, feedback, and product data to identify problems worth solving and opportunities for improvement.
• Translate customer and partner needs into clear requirements.
• Prioritize features and enhancements based on customer value, technical feasibility, and business impact.
• Define requirements for the company's offerings and work with leadership and partners to evaluate how revenue-sharing arrangements and other commercial terms affect product scope and priorities.
• Partner with Engineering, Design, Customer Success, Sales, Marketing, and senior leadership to align priorities, coordinate releases, and support customer adoption.
• Build a repeatable process for launching new products with clear ownership, configuration requirements, launch readiness criteria, and post-launch review.
• Track adoption, customer feedback, and product performance. Use what you learn to guide improvements that support customer retention and business growth.

What Success Looks Like in the first 6 to 12 months

• Lead SESEBA pilots, define success criteria with pilot customers, and work with sales to convert pilot customers to paid accounts.
• Validate SESEBA pricing using pilot feedback, willingness to pay, and conversion results.
• Meet the agreed-upon product development and launch milestones for DEC Certify powered by TORSH.
• Establish baselines and targets for each product, then demonstrate measurable improvement in adoption and ongoing usage.
• Work with Customer Success to address product barriers to renewing Torsh TALENT and track how those improvements contribute to renewals.
• Work with the engineering team to deliver agreed product priorities on schedule and within the engineering budget. Raise risks early and align with stakeholders on any changes to scope, timing, or cost.

Position Requirements

Knowledge & Experience

• 5+ years of product management experience. Experience in SaaS, EdTech, early education, or a mission-driven B2B environment is preferred.
• 3+ years of experience as an instructional coach or in a role that required an understanding of instructional coaching or professional development workflows.
• Experience building or managing digital coaching platforms, professional learning products, or educator development tools.
• Experience leading complex product initiatives from discovery through post-launch evaluation, including taking a new product from pilot to its first paying customers.
• Hands-on experience shipping AI-powered features for early childhood education and K–3 settings, including setting evaluation criteria for accuracy and age appropriateness, testing for bias, and protecting student and educator data.
• Demonstrated ability to use AI tools to speed up product and engineering work, such as synthesizing research, building prototypes, or supporting development and testing
• Experience owning product roadmaps, defining requirements, and making prioritization decisions informed by customer research, product data, and business goals.
• Experience managing products built with external partners, including shared roadmaps, co-branded or white-label offerings, or products built on a shared platform.
• Strong technical understanding of SaaS platforms and web applications, with the ability to work with Engineering and Design on scope, feasibility, and delivery trade-offs.

Personal Attributes

• Ability to set and manage priorities judiciously
• Exceptionally self-motivated and directed
• Keen attention to detail
• Superior analytical, evaluative, and problem-solving abilities
• Ability to motivate in a team-oriented, collaborative environment
• Exceptional interpersonal, presentation, listening, and written communication skills
• Strong stakeholder management skills, with the ability to work independently on a remote team
• Exceptional planning, organization, and time management skills
• Ability to coordinate multiple activities
• High level of professionalism and integrity; good judgment
• Superior work ethic and high energy level
• Experience and ability to work in a fast-paced, growing startup environment

Compensation

• $140,000 base salary
• Performance-based bonus (25% of base salary)

Featured Benefits

• Stock options
• Flexible hybrid remote work environment
• Unlimited PTO
• Medical/Dental/Vision insurance
• 401(k) plan

Torsh is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.