Sales Support Specialist (Fort Smith, Arkansas)

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

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The work model for the role is: Onsite #LI-Onsite

Your role and responsibilities:

The Sales Support Specialist is responsible for supporting the Sales organization and customers for the NEMA products. The Sales Support Specialist will support business growth through technical support to customers, sales units and other ABB divisions during the pre- and post-sale stages.

Our Team Dynamics  

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. 

You will be mainly accountable for:

• Serve as primary point of contact for plants, engineering, district offices, and customers handling order related emails, product inquiries, and system issues.
• Coordinate expedited orders, hot shipments, inspections, and design updates while managing communication across customers and internal teams.
• Develop custom configurations and quotes, process domestic/international shipments, and resolve logistics challenges.
• Review specifications, manage vendor/customer setups, approve credits, and lead cross-functional coordination to resolve order issues and support project execution.

Qualifications for the role:

• High School Diploma or GED with minimum 2 years relevant experience – Required. Associate’s or Bachelor's Degree with NEMA or electrical motor product background - Preferred
• Working knowledge of Microsoft Word, Outlook, PowerPoint and Excel.
• Additional Preferred Experience Includes: Working knowledge of Baldor’s SAP and other company’s electronic tools, Understand manufacturing concepts, processes and Flex-Flow and Lean concepts, Understand international laws, trade compliance, and US export, incoterms and exchange rates and ABB intercompany/international trade and routing practices
• Candidates must already have work authorization that would permit them to work for ABB in the US.

More about us:

ABB’s NEMA Motors Division is the global leading electric NEMA motors manufacturer. With more than 4,500 employees across the globe and seven manufacturing locations that produce more than 1.6 million motors every year, the division powers its customers from many industries with safe, reliable energy-efficient and effective solutions. NEMA Motors Division is a trusted leader with the shortest lead time and the broadest modularized product offering.

What's in it for you

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. 

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. 

For more information regarding your (EEO) rights as an applicant, please visit the following websites:  

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at View phone number on apply.placed-app.com.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at View phone number on apply.placed-app.com or by sending an email to View email address on apply.placed-app.com . Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees  

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more 

Health, Life & Disability  

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus 
• Vision benefit 
• Company paid life insurance (2X base pay) 
• Company paid AD&D (1X base pay) 
• Voluntary life and AD&D – 100% employee paid up to maximums 
• Short Term Disability – up to 26 weeks – Company paid 
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. 
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance 
• Paid Parental Leave 
• Employee Assistance Program 
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption 
• Employee discount program 

Retirement  

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

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#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

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