Server, SER Steak and Spirits - Hilton Anatole

Server Position at Hilton Anatole

The Hilton Anatole is looking for their next server to join their SER Steak and Spirits team! Texas-sized event space meets resort pool fun in Dallas! When guests stay at the Hilton Anatole, just north of Dallas, they'll find an entertainment complex designed to relax and delight, an outdoor pool complex with slides and a lazy river, an award-winning fitness club, a spa, dining options, and more!

SER Steak and Spirits is an American steakhouse with a modern twist located on the 27th floor. Top dining experience in Dallas with sweeping skyline views, exclusive cuts of prime beef, locally sourced ingredients, and an award-winning wine collection.

***The ideal candidate brings at least (2) years of customer service experience, is a guest-focused server who brings genuine warmth, great energy, and a strong ability to upsell in a lively steakhouse environment. Shift patterns are in the evenings, with Saturdays and holidays availability being required.

What will I be doing?

As a food server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times

The Benefits Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all team members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

• Medical insurance coverage options for you and your family. Able to enroll after 90 days of employment
• Vision, dental, life and disability insurance - enrollment after 90 days of employment
• Mental health resources
• Best-in-class paid time off (PTO) you can accrue up to 144 hours of PTO in your first year of employment.
• Go Hilton travel discount program: Team member, spouse/domestic partner, and friends/family rates available!
• Participating in the 401(k) plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
• Career growth and development
• Team member resource groups
• Recognition and rewards programs
• Access to your pay when you need it through DailyPay
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Inclusive family-building and fertility benefits
• Expanded bereavement leave.
• Adoption assistance program
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Complimentary meals in the cafeteria while on shift
• Complimentary parking

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our team members staying true to our vision, mission, and values. Specifically, we look for demonstration of these values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all!