Server

Job Description

Job Description

Server for Jack & Harry’s

About Jack & Harry’s

Jack & Harry’s is a New Orleans-inspired steakhouse from Vandelay Companies, built around polished hospitality, timeless design, and an elevated dining experience that feels both refined and warmly familiar. Located in the heart of Snider Plaza, Jack & Harry’s blends classic steakhouse tradition with Southern hospitality, exceptional food and beverage programs, and a service culture rooted in professionalism, attention to detail, and genuine connection.

At Jack & Harry’s, hospitality is not transactional. We are passionate about creating memorable experiences through thoughtful service, sophistication, and an unwavering commitment to quality. Our team members are polished, personable, and deeply intentional about how they make guests feel from the moment they walk through the door.

About the Opportunity

A Server at Jack & Harry’s plays an essential role in delivering a hospitality experience that is elevated, personalized, and seamless from start to finish. This position is ideal for individuals who thrive in guest-focused environments and understand the importance of professionalism, presentation, emotional intelligence, and attention to detail.

We are seeking individuals who naturally create connection, carry themselves with confidence and warmth, and take pride in providing exceptional service. Hospitality experience can come from a variety of backgrounds including luxury dining, hotels, high-end retail, concierge services, wellness, nightlife, or other elevated guest-facing environments.

Our servers anticipate needs before they arise, communicate thoughtfully, and contribute to an atmosphere that feels sophisticated, energetic, and welcoming all at once.

Core Responsibilities

• Deliver polished, attentive, and hospitality-driven service to every guest

• Develop strong knowledge of all food, wine, spirits, and cocktail offerings to confidently guide the guest experience

• Execute all steps of service with consistency, precision, and attention to detail

• Maintain professionalism, poise, and composure in a fast-paced environment

• Create genuine connection with guests while anticipating needs and personalizing service

• Collaborate closely with management and teammates to ensure seamless execution throughout service

• Uphold the standards and atmosphere that define the Jack & Harry’s experience

• Handle guest requests and concerns with grace, urgency, and professionalism

• Participate in ongoing training and development opportunities surrounding food, wine, spirits, and hospitality standards

Requirements

• At least 18 years old

• Strong interpersonal and communication skills

• Professional presence with a polished and guest-focused approach to hospitality

• Naturally hospitable, detail-oriented, and highly collaborative

• Reliable, punctual, and able to perform well under pressure

• Passion for creating memorable guest experiences

• Experience in upscale hospitality, luxury retail, hotels, nightlife, fitness, or other client-facing environments preferred

• Appreciation for food, wine, cocktails, and elevated dining experiences

• Desire to learn, grow, and develop within a hospitality-driven organization

• Willingness to complete training and product knowledge certifications

• TABC Certification, as required

• Certified for food and alcohol service as required by state and local agencies

Physical Requirements

• Ability to lift up to 50 pounds

• Ability to work standing and walking for extended periods of time

Benefits & Perks

• Medical, Dental, and Vision benefits available

• Flexible scheduling

• Professional development and long-term career growth opportunities

• Family meals

• Dining discounts at all Vandelay Companies concepts

• All Vandelay restaurants are closed on Thanksgiving, Christmas, and the 4th of July so our teams can spend time with friends and family

• A culture that values hospitality, professionalism, teamwork, and taking care of people first

If you’re a passionate professional who thrives in a fast-paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!

Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.