Skiptracing Specialist

Skip Tracer Position

Applicants must have current authorization to work in the United States on a full-time basis.

We are currently recruiting for Skip Tracers in our Troy, MI office. Are you someone with strong investigative skills and do you enjoy thinking "outside of the box?" If so, we are looking for you. The Skip Tracing Specialist is responsible for using various tools to locate and verify a consumer's place of employment, bank accounts, and addresses to assist with garnishment and/or legal collection efforts. The position offers base along with an incentive plan. Your income potential is determined by your ambition to achieve more. We are driven by success, and we encourage the same.

Base hourly pay is $17.31/hr + Incentives!

We are now offering a New Hire $700 guaranteed incentive, followed by the potential to make continued monthly incentives!! Our top 3 earners earned more than $1,500 in monthly bonus!

Training Schedule (first 12 weeks of employment): Monday through Friday, 8:30AM - 5:00PM.

After Training Schedule: Monday through Friday, 7:30AM - 5:00PM with the flexibility to work your desired shift in our beautiful Troy office.

Success skills for this role are:

• Goal-oriented
• Independent worker
• Solutions driven
• A drive to succeed
• Superior computer skills (internet navigation, Excel, Word)
• Strong communication skills

Other Key Qualities Desired:

• Some Skip Tracing experience
• TLO and Accurint experience
• Previous experience with the FDCPA
• Data Entry
• Ability to multi-task
• Attention to detail

Benefits Include:

• Medical/Dental/Vision
• 401(k) matching
• Paid Time Off
• No Weekends
• Floating Holidays
• Pet Benefits
• Paid Tuition
• Wellness Reimbursement Plan (Gym Memberships, Smoking Cessation, etc.)

Experience Required:

• MS Office, specifically Excel.
• Ability to search Google Search Engine.

Preferred:

• Previous Skip Tracing, Call Center, Collections, Customer Service experience.

Education Requirement:

High School Diploma/GED Equivalent

#LI-MCM

If you are wondering why you should work for us, here is something to help you decide:

• Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
• Career Progression: Grow at MCM with paid training and development programs including our very own MCM Academy as well as a promote-from-within philosophy.
• Reward and Recognition: We are committed to honoring great results ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
• Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
• Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
• Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
• Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you.
• New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
• Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
• Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact View email address on click.appcast.io.