Office Administrator
Spartan Management Group
Office Administrator
Affordable Air & Heat is a trusted local HVAC and plumbing company with more than two decades of experience delivering top-quality service to our community. We are hiring an experienced Office Administrator to join our team. This is a great opportunity to get in with a fast growing business where everyone on the team is valued.
As an Office Administrator, you will be responsible for contributing to the overall success of the business. This position plays a vital role in keeping our office operations running smoothly by handling a variety of administrative and clerical tasks, customer service, and scheduling support.
Benefits include:
- 100% paid insurance premiums on medical, dental, and vision
- 401k & Roth 401k plans with up to a 4% company match
- 100% paid long-term disability insurance
- Paid life insurance plan
- 2 floating holidays
- 6 paid holidays
- Vacation pay
- Paid weekly
Responsibilities include:
- Answer incoming phone calls; respond to customer inquiries
- Assist in coordinating service appointments
- Follow up calls on estimates left with customers
- Prepare cash deposits and print checks
- Prepare weekly reports and monthly statements
- Receive, review, and input customer billing information into work orders
- Prepare and issue accurate customer invoices based on complete work orders
- Assist in processing payments, tracking receivables, and tracking payables
- Acquire necessary permits for scheduled projects
- Other duties as assigned
Requirements:
- 2+ years of experience in an administrative role, preferably in a trades or construction environment
- Attention to detail
- Strong organizational and multitasking skills
- Excellent verbal and written communication
- Excellent customer services skills
- Proficient in Microsoft Office (Word, Excel, Outlook) and office equipment
- Familiarity with scheduling or field service software (e.g., ServiceTitan, Jobber, or similar) a plus
- Valid Notary Public commission in the State of Florida, or willingness to obtain upon hire
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