Office Administrator

Office Administrator

Affordable Air & Heat is a trusted local HVAC and plumbing company with more than two decades of experience delivering top-quality service to our community. We are hiring an experienced Office Administrator to join our team. This is a great opportunity to get in with a fast growing business where everyone on the team is valued.

As an Office Administrator, you will be responsible for contributing to the overall success of the business. This position plays a vital role in keeping our office operations running smoothly by handling a variety of administrative and clerical tasks, customer service, and scheduling support.

Benefits include:

• 100% paid insurance premiums on medical, dental, and vision
• 401k & Roth 401k plans with up to a 4% company match
• 100% paid long-term disability insurance
• Paid life insurance plan
• 2 floating holidays
• 6 paid holidays
• Vacation pay
• Paid weekly

Responsibilities include:

• Answer incoming phone calls; respond to customer inquiries
• Assist in coordinating service appointments
• Follow up calls on estimates left with customers
• Prepare cash deposits and print checks
• Prepare weekly reports and monthly statements
• Receive, review, and input customer billing information into work orders
• Prepare and issue accurate customer invoices based on complete work orders
• Assist in processing payments, tracking receivables, and tracking payables
• Acquire necessary permits for scheduled projects
• Other duties as assigned

Requirements:

• 2+ years of experience in an administrative role, preferably in a trades or construction environment
• Attention to detail
• Strong organizational and multitasking skills
• Excellent verbal and written communication
• Excellent customer services skills
• Proficient in Microsoft Office (Word, Excel, Outlook) and office equipment
• Familiarity with scheduling or field service software (e.g., ServiceTitan, Jobber, or similar) a plus
• Valid Notary Public commission in the State of Florida, or willingness to obtain upon hire