Retail Clerk (Casual)

Retail Clerk

The Retail Clerk is responsible to ensure the smooth and efficient operations of the Retail Store. Exceeding guest expectations in a professional and courteous manner by offering suggestions for the perfect gift to create a memorable experience.

What you will be doing:

• Insure all merchandise is stocked properly and that cleanliness and neatness of store fixtures and displays is meticulous.
• Perform money transactions accurately.
• Use proper phone etiquette. Assist the guests' in all phases of the operation.
• All customers will be greeted and given a warm farewell.
• Showcase complete knowledge of all products available
• Up sell or suggest additional products or items to guest, which will impact outlet revenue.
• Maintenance efficiency of all equipment, which includes Point of Sale System, Inventory Control System and Resort Software.
• Maintain and contribute to a positive work environment.
• Deliver service in a consistent, personalized and gracious manner.
• Follow and support the service commitment and core values.
• Must have ability to work with others to create attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision.

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Ability to work cohesively and collaboratively as part of a team
• Detailed & service oriented with an eye for detail to be self-motivated and energetic.
• Lifting requirements up to 25 lbs.
• Carrying of objects weighting up to 50lbs.
• Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests

Hourly Rate: $25.21 USD

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team and working environment: Join a collaborative team dedicated to delivering exceptional luxury experiences. You will work alongside passionate Heartists who support one another, anticipate guest needs, and bring our commitment to Make Special Happen to life every day.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.