Director of Operations

Job Description

This role oversees several managers and supervisors, with a strong focus on regular one-on-one meetings to provide guidance, support, and accountability with managers. The leader is highly involved in day-to-day operations, participating in various meetings and responding promptly to issues raised by managers, whether related to HR, operational challenges, or emergencies. Responsibilities include leading a weekly manager meeting by creating and driving engaging agendas, partnering closely with physicians and senior leaders, and addressing questions or concerns as they arise. The role requires constant multitasking in a fast-paced environment and includes recurring weekly meetings that alternate between hands-on working sessions - such as updating competencies or improving processes - and biweekly informational meetings.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Proven ability to lead and operate a physician practice, with strong engagement skills and the ability to assess and drive operational performance

Strategic, system-level thinker who can also zoom in on individual practice needs

5+ years of operations experience (director title not required; strong managers or individuals ready to step up are welcomed)

Epic experience

Demonstrated people leadership and management skills

Working knowledge of basic financials, including P&Ls and denials management Growth-oriented and forward-thinking, with interest in evolving into a larger leadership role

Experience working in physician-owned environments

Familiarity with MIPs+